Office Clerk

Pay: £27,505.56 per year

Job Description:

Job description

Office Clerk

Shift: 4on / 4 off (6am-6pm)

Holidays: 20 days per annum

Description:

Goldstar Heathrow is one of the leading Road Transport Companies operating within Heathrow Airport.

We have a comprehensive fleet of vehicles and guarantee to our customers a personal and professional service to meet all of their airfreight and domestic transport needs.

Our ideal candidate would be one with good administrative skills and a background in the transport industry. Daily duties will include general administration, planning vehicles and loads, carrying out office tasks, ensuring drivers are kept up-to-date with documents issued by Head Office, be a point of contact for both drivers and customers whilst offering excellent customer service.

Duties include:

Handing over from and to the day shift.

Imports and related transactions into the ETSF

Exports including creation of relevant documentation - CSD's / Pre-alerts

Planning drivers loads and managing drivers

Be a point of contact for all driver queries

Keeping in contact with the drivers throughout the day/night to make sure there are no issues which need communicating

Client interaction and communication including making and receiving calls regarding work matters for Goldstar and our client

Pre-plan work for the drivers during the day shift

Liaise with warehouse team on a plan for the drivers

Query resolution

Maintaining the bond book in correct order for auditing and invoicing purposes

Issuing seals in line with company process, ensuring the log is kept up to date

Keep the computer system up to date for invoicing and referencing

General office administration tasks

Downloading driver tacho cards