Women's Services Officer

As a Women's Services Officer, you will play an important role in delivering and developing dedicated support spaces for women affected by gambling-related harm, whether through their own gambling or that of someone close to them. You will facilitate safe, structured peer support sessions online and face to face, working collaboratively with women with lived experience to shape content that reflects their needs. Through your work, you will help ensure women can access compassionate, gender-responsive support that recognises the complexity of their experiences and supports them on their recovery journey.

You will also contribute to the continued development of GamCare's Women's Pathway, working closely with colleagues across services to strengthen referral routes and embed good practice in peer support provision. The role offers the opportunity to influence how support for women is designed and delivered within a national organisation committed to reducing gambling harms. For someone passionate about improving outcomes for women and committed to recovery-focused practice, this is a chance to make a meaningful and lasting difference.

About you

We are looking for an individual with experience of facilitating safe, inclusive spaces for women, ideally within services supporting gambling harm, mental health, substance misuse, domestic abuse, criminal justice or related areas. You will understand gender-responsive and recovery-focused practice, feel confident supporting women with complex needs, and value the importance of lived experience in shaping services. You will be organised and collaborative, able to manage group delivery alongside accurate record-keeping and assessments and committed to ensuring women affected by gambling harm receive compassionate, timely and effective support.

Working at GamCare

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We founded and operate the National Gambling Helpline, provide structured support for anyone who is harmed by gambling and create awareness about safer gambling and treatment.

Staff Benefits we can offer you:

• 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service.
• A generous Pension Scheme - we contribute 6% and you contribute 2%.
• Discretionary company sick pay from day one of service.
• Employee Assistance Programme - 24-hour support

Closing date for applications: 11.59pm Sunday 1st March 2026.

Interviews will take place online via video conference - likely to be week commencing 9th March 2026.

GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and doesn't discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don't have the right to work in the UK need not apply.