Head of Clinical Services

Castlefield Recruitment is proud to be partnering with London Central and West (LCW) to appoint a Head of Clinical Services on permanent basis.

Role: Head of Clinical Services

Accountable to: Medical Director

Based at: St Charles Centre for Health & Wellbeing, W10 6DZ (Required to travel across LCW sites to carry out role requirements)

Core Hours: 37.5 hours per week

Salary: £65,000 to £75,000 per year

About LCW:

London Central & West Unscheduled Care Collaborative is a not-for-profit Social Enterprise, now in its 29th year of providing high-quality services across a range of primary and urgent care contracts 24 hours a day, 365 days a year to 5 million patients in North West, North Central and North East London. We pride ourselves on delivering safe, effective, responsive, caring, and well led patient centred clinical services as recognised by our Good CQC rating in all areas of our organisation.

Job Summary:

The Head of Clinical Services is responsible for providing professional strategic leadership and direction to nurses and Allied Health Professionals (AHP), including paramedics, Advanced Nurse practitioners, Emergency Nurse Practitioners and pharmacists.

The post will have oversight across all LCW services which include the Clinical Assessment Service, Out of Hours Services, Urgent Treatment Centres and planned care services. The post holder will have autonomy over their team and will report to the Medical Director who has overall responsibility for the clinical delivery of services.

The postholder will have responsibility for safeguarding adult and children, infection prevention and control and responsibility for the lead EP at the West Middlesex Urgent Treatment Centre.

Role Responsibilities:

Strategic

Development and delivery of an AHP strategy for paramedics, nurses and pharmacists

Build and develop our AHP workforce ensuring we drive productive models of care

To contribute, and where appropriate lead, on behalf of LCW, the implementation of relevant national and regional policy

Lead on clinical policy development in key interdisciplinary areas, in relation to clinical governance, quality and patient safety

Provide professional leadership to the Clinical Leadership Team nursing, AHP workforce, motivating the workforce at all levels and developing a cohesive, supporting team environment

Represent nursing and AHP on all the relevant sub-committees across the health economy where the organisation has representation and ensure that the strategic view across all care settings is accurately presented

Service Delivery

Responsible for ensuring high clinical performance in our portfolio of services ensuring services are working effectively and efficiently

Accountable for clinical delivery, attaining excellent standards of patient care in a clear framework for service delivery

The post holder will be required to be part of LCWs rota for the delivery of some clinical sessions across our range of services

To play an active role in quality and safety to ensure the safe provision of care across the organisation

To work with the Deputy Medical Director and Head of Clinical Governance to ensure reports for internal and external assurance meetings/committees are completed and presented

Responsible for the Safeguarding function ensuring compliance with regulations and policy

Responsible for Infection Prevention and control across all services; to be assured by leads that IP&C training is undertaken and regular audits to meet requirements and LCW standards

To ensure comprehensive provision of education and practice development for clinical staff including oversight of mandatory training and other programmes of in-house education across all staff disciplines

Workforce and People management

Provide visible and accessible site leadership creating a climate where individuals understand their roles and responsibilities and people are empowered to be effective in their role

Delivery of a culture of learning, coaching, patient safety

To co-ordinate recruitment, retention and redesign activities in order to maximise utilisation of skills and knowledge and reduce vacancies

To identify and address new legislative and advisory requirements as they emerge

Establish systems and processes that assure verification of registration and revalidation

Financial sustainability

Promote financial sustainability and productive working with all clinical staff in LCW

Work with Head of Urgent and Primary Care to ensure services are working at optimal level in a cohesive way

Lead on business case assessments and creation of credible cases for investment for clinical service developments

Ensure the clinical delivery team costs are within financial budget

Clinical work

Work in LCW services where suitable once a month with a spread over 12 months

Shadow clinical services where not suitable to work once a quarter

Part of clinical on call rota

The Person:

• Masters Degree or equivalent qualification/level of experience
• Management or postgraduate qualification or experience
• Proven track record of operating and leading at a senior level of an SME or Divisional level of a large organisation
• P/L and or Budget responsibility
• Held senior leadership position in a healthcare organisation - primary care or urgent care
• Experience of partnership/collaborative working across different providers or agencies
• Knowledge and evidence of building/sustaining effective and productive working relationships with a wide range of organisations and leaders
• Knowledge of contracting within NHS standard contract framework and an understanding of Local Health economies

About Castlefield Recruitment / How to Apply:

Castlefield Recruitment is a leading specialist in healthcare recruitment, connecting talented healthcare professionals with exceptional opportunities across the UK. We are committed to supporting your career journey and ensuring you find a role that aligns with your skills and aspirations.

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Please note that direct approaches and speculative CV's will be directed to Castlefield Recruitment to be included in the recruitment process.