Senior Security Operations Engineer

About the role:

Shape the Future of Cyber Security at Holland & Barrett

At Holland & Barrett, we're not just a leading health and wellness retailer-we're a digital-first business that places customer trust at the heart of everything we do. We're looking for a Senior Security Operations Engineer to join our growing Cyber Security team and help us protect millions of customers across our digital and in-store platforms.

If you're passionate about automation, cloud technology, and fast-paced problem-solving-and want your work to have a real impact-this could be the perfect role for you.

Key Responsibilities

• Lead security incident response and threat detection efforts, prioritising the protection of customer data and experience

• Build automated detection and remediation workflows using SOAR, SIEM, and scripting (Python, SQL)

• Apply deep cloud security knowledge (AWS, Azure) to secure ecommerce, mobile apps, APIs, and in-store systems

• Collaborate with Fraud and Customer Experience teams to mitigate risks such as account takeover and loyalty fraud

• Onboard key customer-facing and payment systems into the security monitoring platform

• Perform threat hunting and detection engineering to identify and address emerging risks

• Support security audits, compliance (PCI-DSS), and post-incident reviews

• Mentor junior team members and contribute to a culture of continuous improvement

• Participate in the on-call rotation to ensure fast, effective incident response during critical events

Key requirements:

• Proven Experience: 4+ years in Security Operations or Incident Response, ideally in ecommerce, retail, or fintech environments

• Technical Depth: Hands-on expertise with SIEM, SOAR, EDR, automation tools, Python, SQL, and cloud-native security tooling

• Cloud Security: Strong knowledge of AWS and Azure, especially services like WAF, Shield, IAM, and API Gateway

• Forensic Skills: Experience handling security incidents and digital forensics in hybrid/cloud environments

• Analytical Thinker: Risk-aware with the ability to assess threats and act quickly to protect customer trust

• Strong Communicator: Confident working with technical teams, fraud analysts, and senior stakeholders

• Retail-Specific Insight: Familiar with customer-centric threat vectors like loyalty abuse and payment fraud

• Automation-First Mindset: Keen to reduce manual work through scripting and process automation

• Agile Approach: Comfortable working in cross-functional teams with fast-paced delivery cycles

Why This Role is Exciting

• Purpose-Driven Impact: Your work directly protects customer data, accounts, and transactions-making every wellness journey safer.

• Cutting-Edge Tools: Leverage a modern stack including AWS, Azure, SOAR, SIEM, EDR, and cloud-native security solutions.

• Cross-Team Collaboration: Partner with Fraud, Customer Experience, Engineering, and Digital to stop threats before they start.

• Automation-Led Security: Drive rapid detection and response through smart, scalable automation.

• Opportunity to Grow: Contribute to strategy, mentor others, and be part of a fast-evolving security function in a trusted household brand.

Ready to Make an Impact?

Join us at Holland & Barrett and be part of a purpose-led company that's redefining what it means to be secure in the world of health and wellness. If you're driven by challenge, collaboration, and innovation-we'd love to hear from you.

Apply now and help shape the future of secure shopping for millions.

What we offer:

• Pension company contribution = 3%
• Incentive scheme up to 10% of annual salary, based on company performance.
• Your wellbeing is paramount so you can get away and take 33 Days Holiday per year.
• Learning and Development opportunity with Holland & Barrett is a great base for career development long term.
• Private Medical Care (Self after 1 year)
• Career progression.
• Refer and Earn Scheme - as we're growing you can earn money by referring people to join us from your network.
• Epic Extras gives you access to exclusive benefits, free advice and savings from a range of retailers and providers.
• Stay healthy with Discounted Products - from day one you'll get a 25% discount (on top of other promotions) when you shop at H&B on anything that you buy.
• We all need a little help sometimes, so weoffer Free 24/7 Confidential Advice & Colleague Welfare.
• Mental Health First Aiders - we have lots of qualified Mental Health First Aiders because its all about your health & wellbeing.
• Stay active in the Onsite Gym at our Nuneaton Hub!
• We have colleague Reward and Recognition Schemes, so your hard work and loyalty won't go unnoticed.
• And many more!

Our culture respects equality, values diversity and encourages individuality - because this allows our people to unlock their potential and be their best. We welcome everyone who shares our EPIC values regardless of background, culture, disability, ethnicity, gender identity or sexual orientation

Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).