Block Manager

If you're a residential property manager who takes pride in client relationships and wants the autonomy of a genuinely home-based role, this could be a good fit. Our client is a well-established property management business looking for an experienced PM to take ownership of a portfolio across the south of England.

Our client is a reputable residential property management company working with a range of RMC, RTM, and leaseholder-managed developments. They have a strong reputation for service delivery and a clear focus on doing right by their clients and residents. This is a stable, growing business with a supportive team structure and a genuine commitment to developing people internally.

You'll be managing a portfolio of around 23 residential sites, totalling approximately 500 units, spread across the south of England with two sites in London. The role is fully home-based, with one visit to the office per month. You'll manage the portfolio independently but with solid support from internal teams including accounts, credit control, and a property management assistant. The portfolio includes a couple of more technically complex sites, including two high-rise buildings over 18 metres, so you'll need to be comfortable operating at that level.

• Managing day-to-day operations across a mixed residential portfolio including RMC, RTM, and leaseholder-managed sites, maintaining strong client relationships throughout
• Preparing and presenting service charge budgets, managing accounts, and overseeing year-end processes in line with lease terms and statutory requirements
• Planning and coordinating major works and Section 20 consultation processes, working alongside the internal project management team
• Conducting regular site visits, producing written reports, and managing reactive maintenance across the portfolio
• Ensuring health and safety compliance, managing insurance policies, and keeping statutory documentation up to date
• Managing on-site concierge staff and liaising with internal HR as needed

Essential

• 3-4 years of residential property management experience at PM level
• Demonstrable experience managing service charge budgets and accounts
• Section 20 and major works experience
• Experience managing or overseeing AGMs and residents' meetings
• High-rise/HRB experience (18 metres and above)
• Strong client communication skills with the ability to maintain well-established client relationships
• Full UK driving licence

Desirable

• ATPI qualified or actively working towards it
• Experience with heat networks
• Experience managing on-site staff

Alongside a salary of £40,000 to £42,000, our client offers a strong benefits package including generous holiday allowance with incremental increases, private medical insurance, group life insurance, hybrid/home-based working, company pension, an employee assistance programme, and regular social events. There's also a clear focus on internal career development for people who want to grow within the business.