Operations Administrator - Asset Transfers

Job Description:

RJIS are looking to appoint an Administrator to the Asset Transfers team in our Operations division. In this role you will be responsible for the transfer of tax-efficient accounts (ISAs, pensions and bonds), general investment accounts and queries relating to the transfer and re-registration of client assets. You will also deal with general client queries (both internal and external) and ad hoc project work as assigned.

Main Responsibilities:

• Transfer of client accounts (in & out) including nominee/ISAs/pensions/OPBs etc.
• Transfer of all asset classes including but not limited to, equities/bonds/funds/certificated holdings.
• Process & monitor electronic transfers using Altus (auto re-registration system).
• Monitor and chase outstanding transfer items.
• Ensure the wealth manager asset transfer report is accurate & up to date.
• Administration of portfolio adjustments.
• Off-market transfers.
• Portfolio valuations.
• Process cash receipts/disbursements.
• Book cost adjustments.
• Process internal client journals, client payments & receipts.
• Accurately capturing ISA subscription & issuing ISA history forms.

General:

• Ensure that accurate controls and records are maintained as instructed by your Team Leader/Senior.
• Ensure robust departmental procedure manuals are maintained.
• Keep abreast of regulatory and industry developments through reading and attendance at relevant seminars.
• Monitor work levels to ensure transfers are processed within agreed service standards.
• Monitor group email inbox and ensure all queries are responded to within our agreed service level.
• Keep Team Leader informed of any issues which could result in SLA timelines not being met.
• Build and maintain a working knowledge of clients operating environments.
• Continually seek to improve processes to make them more efficient.
• Assist with the transition of new offices.
• Train less experienced team members or new starters.
• Support your Team Leader on client initiatives and any ad hoc projects and other duties as assigned.

Specialist/Technical Knowledge:

• Good working knowledge of retail financial services, investment management or stockbroking operations.
• Pershing Platform experience (preferable).
• Auto re-registration experience - Working on Altus ATG (preferable).
• Knowledge of transferring Crest, unit trust, foreign and offshore stocks.
• Experience preparing STFs and arrangement of Crest transactions.
• Experience in transfer in/out of certificated stock into the firm's CREST/nominee account.
• Knowledge of nominees/dividends/corporate actions.
• Knowledge of ISA/GIA/SIPP & OPB products.
• Industry exams advantageous.
• Excellent knowledge of Microsoft packages, especially Word & Excel.

Qualities/Attributes:

• Ensure our Service 1st culture is adhered to and maintained at all times.
• Desire to be involved with all aspects of the business taking a hands-on approach.
• Ability to expand and grow with the business.
• Able to work effectively, both independently and as part of a team.
• Demonstrates a positive attitude reflected in day-to-day conduct.
• Able to provide pragmatic advice.
• Uses initiative and applies knowledge acquired to problem solving.
• Ability to work under pressure and to deadlines.
• Quality orientated. Pays attention to detail.
• Good interpersonal and communication skills (verbal and written).
• Sound organisational and time management skills with the ability to multi-task.