Payments Officer

About the Role

We are seeking a detail-oriented and proactive Payments Officer to join our Remittance & Expense team at Harbour Exchange, London. This role is pivotal in ensuring the smooth processing and verification of payments across our London and EMEA offices. You'll be responsible for managing payment queues, repairing exceptions, and maintaining high standards of accuracy and compliance.

• Investigate and manually repair payments that fall outside the STP workflow.

• Process and monitor payment queues within Montran JGPS and SWIFT, ensuring adherence to currency cut-off times.

• Verify payments within Montran JGPS for London and EMEA offices.

• Liaise with the Treasury Department to obtain cross-currency exchange rates for payment facilitation.

• Ensure compliance with PSD2 regulations and Dubai VAT requirements.

• Support month-end processing and collaborate with CSG on manual payment validations.

• Conduct daily FOX reconciliations.

• Produce monthly MIS reports and support system enhancements and UAT.

You'll thrive in a fast-paced environment and bring:

• Proven accuracy and attention to detail, especially when handling high volumes of payments.

• Strong multitasking skills and the ability to manage competing priorities.

• A flexible and proactive approach to work.

• In-depth knowledge of payment processing standards, including PSD2 and ISO 20022.

• Excellent understanding of SWIFT formatting.

• Strong communication skills and the ability to build effective relationships with internal stakeholders.

• You'll be part of a team processing approximately 2,500 payments per week.

• Expected to manage over 500 payment repairs during peak month-end periods.

• Key relationships include PD-IS, CMS, Treasury, and EMEA offices.