Programme Coordinator

Programme Coordinator (known internally as Delivery Officer)

Location: Remote + 2 days per week in Paddington, London Office

Employment Type: Full-time

Salary: £23k - £25k

We have an exciting opportunity for a highly organised and proactive individual to join Circl as a Programme Coordinator / Delivery Officer. In this role, you ll play a key part in ensuring the smooth delivery of our programmes.

This is a dynamic and varied role, perfect for a personable self-starter who thrives in a fast-paced environment and is passionate about social impact.

About Us

At Circl, we believe in a world where anyone can learn to lead, regardless of their background. We champion a new kind of leadership one rooted in empathy, inclusion, and empowerment.

Our unique Circl Leadership Development Programme trains professionals from top businesses alongside Future Leaders (18 - 24-year-olds) from underrepresented and lower income backgrounds using a "coach approach" to leadership.

We ve already made an impact, partnering with businesses like McKinsey, Lidl, Barclays, Google, Meta, and many more.

Position Overview

As a Delivery Officer, you ll manage multiple programmes from start to finish, ensuring a high-quality learning experience for all participants.

Programme Delivery & Participant Engagement:

• Interview and onboard Future Leaders.
• Organise and host launch events.
• Act as the main point of contact for participants (Professionals and Future Leaders), coordinating programme activities and keeping them informed.
• Support facilitators in running group sessions, ensuring smooth operations (e.g. breakout rooms; tech support).
• Monitor attendance, engagement and 121 progress, ensuring participants stay on track.
• Gather and review feedback, taking a data-driven approach to identifying potential improvements and sharing insights with the team.

Process & Relationship Management:

• Proactively keep the wider team updated on programme progress and collaborate closely with colleagues managing client relationships.
• Build strong relationships with Future Leaders, business professionals, facilitators, and the team internally.
• Document and improve day-to-day operations and processes, driving efficiency and best practices.

Who are we looking for

We're looking for someone with the right mindset, skills and passion for our mission, but we value potential over "perfect" experience.

Must-Haves:

• Passionate About Social Impact Motivated to make a difference and work for a purpose-driven organisation.
• Experience in an office-style environment Some exposure to professional settings, with confidence in email management, scheduling and coordination, and comfortable with digital tools such as Microsoft Office and collaboration platforms.
• Highly organised Able to manage multiple tasks, ensure smooth coordination of programmes, and pay close attention to details.
• Strong communicator Confident in engaging with professionals and young people, both in writing and when presenting.
• Adaptable & Proactive Thrives in a fast-paced environment, managing competing priorities with ease.
• Team player Works collaboratively in a hybrid, close-knit team, supporting colleagues proactively.
• Self-Starter Takes initiative and works independently to achieve goals.
• Data-Driven & Improvement-Focused Uses insights and feedback to identify opportunities for improvement and drive efficiency.

Nice-to-Haves:

• 1-2+ years experience in programme support, learning delivery, or administration, ideally in education and training, social enterprise, non-profit, or corporate learning environments.
• Experience in organising, coordinating or managing projects, programmes, or events.
• Experience working with young adults.
• Experience with CRM systems.
• A keen eye for process improvement to enhance programme delivery.
• Commercially Aware Seeks to understand our social enterprise model and its impact.

We encourage you to apply if you have transferable skills from other fields that align with this role!

Why Join Us

At Circl, you'll be part of a team creating meaningful social impact. Here's what to expect:

• Autonomy The opportunity to take ownership of your work and drive meaningful change.
• Ambition A role at the heart of a growing organisation, where your contributions have real impact.
• A Supportive Team You'll work alongside a collaborative and inclusive group of people who care about what they do.

Our Benefits:

• 37 days holiday each year, with bank holidays and a Christmas shutdown included
• Minimal internal meetings on Fridays, with opportunities for an early finish
• Regular team socials
• Potential for EMI share options
• Access to hundreds of perks, discounts, and freebies from our employee benefits platform Pirkx

Application Process:

• Apply now with your CV and a short covering letter. Please tell us why you re interested in the role and what you would bring to it. You may also wish to include a link to your LinkedIn profile.
• Shortlisted candidates may be invited to a screening call or to submit recorded video responses via our recruitment platform.
• 1 2 online video interviews with the Hiring Manager and other team members.
• References and DBS check (upon successful offer).

Applications are reviewed on a rolling basis, so we encourage you to apply as soon as possible. The vacancy may close early depending on interest.

Potential Start Date: Tuesday 27th May 2025.