Practice Manager

Practice Manager / Studio Manager

We are seeking an experienced, highly organised, and enthusiastic Practice Manager to oversee the smooth running of our design studio. The ideal candidate will bring energy, initiative, and a positive, professional attitude to a varied and rewarding role.

Key Responsibilities

Office Management & Admin

• Oversee the general running of the office to ensure an efficient, smooth environment.
• Act as first point of contact for visitors and phone calls.
• Maintain cleanliness and tidiness of office, enforce clean desk policy, and supervise the office cleaner.
• Manage office supplies, equipment, and maintenance needs.

Director Support

• Provide key administrative support to the two Directors.
• Assist with travel bookings and diary management.
• Collaborate closely with the Bid Manager and Business Manager.

HR & People Management

• Handle staff appointments, onboarding, inductions, appraisals, holiday and time tracking, and expenses.
• Coordinate staff socials, events, and outings.
• Keep personnel records accurate and up-to-date.
• Support development and application of HR policies and procedures.

Finance & Bookkeeping

• Process supplier payments, staff expenses, and raise sales invoices.
• Liaise with clients regarding purchase orders and payments.
• Handle banking tasks and general bookkeeping (Xero).

Health & Safety / QMS

• Act as Health & Safety Officer for the office.
• Maintain and update the Quality Management System (QMS) as Quality Management Representative.

Project & Job Coordination

• Set up project folders and server files; support project resource planning
• Assist with Appointment documents and tender submissions.
• Manage bid portals and be the point of contact for new tender opportunities.

Marketing & PR

• Liaise with PR consultants and organise photography and press releases
• Support award submissions and maintain project information.

IT & Systems

• Assist with IT maintenance, software upgrades, and manage email inboxes
• Oversee practice procedures and systems for continual improvement.

Membership & Renewals

• Manage renewals for company and staff professional memberships.

Research & Miscellaneous

• Assist Directors with project research and ad hoc tasks.

Candidate Requirements

Essential

• Minimum 2 years' experience as a Practice Manager, Studio Manager, or PA, ideally within an architectural or design firm.
• Strong administrative and office management experience.
• Excellent communication and interpersonal skills.
• Advanced organisational and time management capabilities.
• Proficiency in MS Office Suite.

Desirable

• Experience using Adobe Creative Suite, Xero, and project resourcing tools.
• Familiarity with bid portals and tender processes.
• HR experience including recruitment and staff support.
• A proactive, can-do attitude with the ability to think on your feet.
• Detail-oriented, with a strong problem-solving approach.
• Self-motivated and comfortable working independently.

We may consider part-time work.

How to apply:

Click on the 'Apply now' button below. Please upload your CV and a cover letter. The closing date for applications is Tuesday 13th May 2025. We are an Equal Opportunities Employer. No approaches from agencies please.