Housing Area Manager

Castlefield are currently working with a Housing Association who are looking to recruit a Area Housing Manager.

About the role:

You will lead, develop, and support a housing team across a designated geographical area, ensuring exceptional operational delivery and customer satisfaction. Reporting to the Operations Manager, you'll lead and support a team, manage resources effectively, and build strong relationships with residents, colleagues, and external partners.

Key Responsibilities:

• Oversee daily operations across sites, ensuring occupancy, compliance, and service standards.
• Lead and coach teams to deliver high performance in line with values and strategy.
• Ensure safety through audits, risk management, and effective emergency response.
• Manage budgets and resources to meet financial targets.
• Develop partnerships with contractors, local authorities, and community organisations.
• Monitor KPIs and report performance to the Operations Manager.
• Oversee contracts (e.g. catering, cleaning, care/support services) to meet resident needs.
• Promote a culture of professional curiosity, proactively managing safeguarding and ASB.

About you

• Strong leadership, problem-solving, and communication skills.
• Confident in managing performance and driving improvement.
• Educated to A-level (or equivalent) and willing to train further.
• Full driving licence and ability to travel across the area.
• Housing experience is essential.