Operations & Compliance Executive

• Flexible hybrid working
• Fun team socials and company events
• Private healthcare and wellness support

Looking for Compliance, Operations, or Technology jobs in London? Want to be part of a fast-growing Tech scale-up revolutionising real estate transactions? Apply now! Company profile - Property Tech Scale-Up In this Operations & Compliance Executive job in London, you'll be joining one of the UK's most exciting SaaS start-ups - a rapidly scaling business transforming how compliance is delivered. By enabling faster, smoother, and more secure deals through innovative digital platforms, our client is setting new standards in the conveyancing and compliance space. With a strong mission and cutting-edge technology, the business partners with regulated businesses such as legal firms and financial institutions to deliver seamless, end-to-end property transaction services. As the company scales, they're looking for a highly organised and proactive early career professional to join their dynamic team and help power the next phase of growth. Job description - Operations & Compliance Executive As an Operations & Compliance Executive, you will be the engine behind the smooth and effective delivery of key services, including KYC, AML and Sanctions Compliance. This role is hands-on and process-driven - ideal for someone who enjoys working in a fast-paced, collaborative environment with a knack for managing many plates at one time, a keen eye for detail-oriented accuracy, and flair for customer support. You'll be reporting to the Senior Manager, working across teams to ensure service quality is high, SLAs are met, and clients receive first-class operational support. Key responsibilities - Operations & Compliance Executive

• Support service ticket creation and manage the full lifecycle of service requests
• Process service payments and follow up on outstanding payments
• Receive, validate and manage buyer and seller data
• Generate and deliver Buyer and Seller Assessment Reports
• Support service improvement initiatives and identify areas for efficiency gains
• Collaborate with internal teams and external suppliers for continuous service delivery
• Track service delivery against SLAs and maintain detailed service records
• Evaluate user needs and gather feedback for service development

• A methodical, analytical mindset with great attention to detail
• Strong communication skills - written and verbal
• Ideally some experience handling customer queries and managing expectations
• Ability to manage multiple tasks and deadlines in a fast-paced, cross-functional team
• Problem-solving approach with a desire to improve systems and processes
• Comfortable using bespoke tech tools and willingness to learn and develop within the industry

• Flexible hybrid working
• 25 days holiday + bank holidays
• Opportunities for professional development and upskilling
• Fun team socials and company events
• Private healthcare and wellness support
• Be part of a purpose-driven scale-up making a real impact in the property sector

Give a Grad a Go is committed to being an equal-opportunity employer. All qualified applicants will receive consideration regardless of age, gender, ethnicity, sexual orientation, faith, disability, or other. We are continually finding ways to improve the way we work, read our Diversity and Inclusion promise for more information about this.