Account Manager

Based across London and South East

£35,000 - £40,000 per annum plus company car or car allowance

We are looking for an experienced Cleaning Account Manager to join our growing Chequers division overseeing a housing association contract comprising of residential and communal based sites.

You ll be managing a team of cleaning operatives, ensuring their 100+ sites are thoroughly supervised and that the specified standards are met and maintained to a high level. No two days will be the same. When you re dealing with people there s never a dull moment, and you ll use your strong interpersonal skills to support and develop your team.

What we offer you

The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

The good stuff

• We are employee-owned, making you a beneficiary of our future success
• 24hr online GP access as well as mental health, wellness, financial and legal support
• Two paid volunteering days annually from beach cleans to supporting your local community. You choose
• More than 250 perks and hundreds of exclusive deals and discounts
• Lots of training, development & apprenticeship opportunities to grow and progress your career
• Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
• All year-round recognition and annual awards programme to thank our shining stars

As a Cleaning Account Manager, you ll be:

• Maintaining strong client relationship with high levels of satisfaction
• Providing and maintaining the quality-of-service delivery
• Managing, recruiting, and coaching local service teams
• Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager.
• Be responsible for ensuring Health & Safety procedures and legislation is adhered to
• Looking for opportunities for continuous improvement, cost savings and account growth.

As a Cleaning Account Manager, you ll have:

• Demonstratable experience managing cleaning contracts
• Excellent interpersonal communication and people management skills
• Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
• Working knowledge of Health and Safety systems
• Ability to work to tight timescales
• Strong commercial awareness, financial management, and IT literacy

Our commitment to Diversity, Equity and Inclusion

Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We re committed to ensuring that all candidates are treated fairly, and with respect and dignity.

Reasonable adjustments

Please let us know if there are any adjustments we can make to support you during our recruitment process. We re happy to help

Qualifications:

Key Qualifications

• Management Qualification