Sites Maintenance Multi Trader

The Role

As a Sites Maintenance Multi Trader, you will be responsible for the repairs and planned preventative maintenance service of our portfolio of 6 sites within Greater London. You will be working directly with the maintenance team, ensuring repairs are carried out effectively and efficiently.

Main Duties & Responsibilities

• Taking instructions from the maintenance department regarding the daily schedule of jobs at our sites across London
• Attending units to carry out proactive and reactive maintenance repairs
• Completing jobs in accordance with service level agreements
• Registering job progress reports and completing job reports on company CRM portal
• Accurate collation of data for each job (photos/ videos)
• Ensure planned maintenance and breakdown activities are monitored and any delays logged and escalated to the maintenance service team
• Prioritise work scheduled
• Ensure material and supply stock levels are maintained at all times within your vehicle
• Ensure that the highest levels of customer service are fully implemented to achieve customer satisfaction guaranteeing complaints are handled with empathy and professionalism
• Any other relevant duties as requested by other departments
• Updating information on PDA system
• On occasion covering maintenance tasks for the HMO's within the portfolio
• To comply with Stef & Philips policies and to carry out any duties that may reasonably be required

Skills & Knowledge

• Knowledge and experience working in temporary and emergency accommodation essential
• Demonstrate substantial experience in multi-skilled trade repairs and maintenance, including plumbing, carpentry, and plastering
• Experience with managing vulnerable individuals and managing sites and HMO properties
• Full clean UK driver's license
• An enhanced DBS / Police check will be completed
• Ability to prioritise workload and work effectively in a high-pressure environment
• Close attention to detail
• Strong administrative skills
• Previous experience in a similar position
• Working on own initiative without close supervision and as part of a team
• Work flexibly to meet the varying demands of the role in order to achieve agreed outcomes

Benefits

• 23 days leave, plus bank holidays
• Additional holiday days for long service - up to 30 days
• Celebration of tenure
• 3 years £500
• 5 years £1000
• 10 years £5000
• Private health insurance with Vitality
• Birthday off
• One well-being day off per year
• Maternity/Paternity Pay
• Pension schemes increase - after 2 years.
• £500 referral scheme for staff who refer a new employee, paid upon passing probation.