Service Engineer - Intruder Alarms

Service Engineer - Intruder Alarms (with CCTV & Access Control)

Location: London & West of London East London & Essex Kent

Salary: £36,000 - £42,000 basic (DOE) + excellent earning potential + company van

About the Role

You'll be joining an established, NSI Gold-approved security company, known for delivering reliable and high-quality systems across London and the South East.This role is ideal for an experienced Service Engineer with a strong background in Intruder Alarms. You'll take ownership of servicing, maintaining, and fault-finding a range of systems, ensuring your clients are always protected and compliant.While your main focus will be on Intruder Alarms, experience with CCTV and Access Control systems would be a great advantage. You'll work independently across commercial and residential sites, supported by a professional and experienced team.

What You'll Be Doing

• Servicing, maintaining, and fault-finding Intruder Alarm systems (main focus)
• Carrying out remedial and reactive works across customer sites
• Supporting with CCTV and Access Control maintenance (secondary focus)
• Providing excellent technical support and customer service
• Ensuring compliance with NSI and manufacturer standards
• Completing accurate service reports and documentation
• Managing your workload efficiently and independently

What You'll Need

• Proven experience working on Intruder Alarm Systems (service, maintenance & fault-finding)
• Experience with CCTV and Access Control systems (beneficial)
• Good understanding of IP networking and remote access
• Familiarity with DualCom and modern communication devices
• Knowledge of NSI codes of practice and relevant standards
• Full UK driving licence (manual)
• Strong problem-solving and communication skills
• Ability to work independently across London and the South East

What's in It for You

• £36,000 - £42,000 basic salary (DOE)
• Commission scheme (earn up to 10%)
• Company van, uniform, tools, and PPE
• 23 days holiday (rising to 25) + bank holidays
• Pension scheme & company sick pay
• Attendance bonus & staff referral scheme
• BUPA employee assistance programme
• Ongoing training and career development
• Regular company events and recognition schemes

Additional Information

• Field-based role
• Some work at height required
• Full security screening will be completed prior to start