Air Import/Export AOG (Nights) 4/4 agent

We are working with an established forwarder near Heathrow, who are recruiting for an Air Import/Export AOG Clerk.

Shifts 4 on 4 off nights 7pm-7am

Purpose: Co-ordination of Express and Time Critical LogisticsResponsible for invoicing & profitabilityResponsible for Customs ComplianceProcessing of HMRC queries through to resolution and closure, minimising duty/tax liability

Core Capabilities:Excellent communication and organisational skills.Excellent AOG/NFO & Express KnowledgeA mature and professional manner.HMRC Customs Procedural knowledge Including Entry submission Exp/ImpConfidence with a computer including excel, CRM database and BoxTop.Enjoy working with customers and building relationships. Must be able to work well within a target driven environment.

Key Tasks/ResponsibilitiesDay to Day responsibility for customer service delivery to Express ClientsManagement of operational email Inbox, and procedural work flows of consignmentsFollow up and resolve all operational issues / customer service concerns raised by the customerResponsible for Sales Invoicing on a timely basis and job costing accuracyProcessing of import/export documents and creation/submission of Customs Entry DeclarationsKeep up to date with Market trends, products, services and news.Establish and Maintain Internal and External Relationships.Fully Document attributed client's business processes and requirements.Ensuring accuracy of Export and Import entry declarations through self-auditing

Please forward CV's to Kellie Buckley

If you havent heard from us within 7 working days please assume you have been unsuccessful this time