Revenue Controller

Join my client's finance team as a Revenue Controller, reporting directly to the Revenue Control Manager. This role is crucial for managing credit control, billing, and WIP (Work in Progress) for specific practice groups. You will gain in-depth knowledge about clients, manage billing matters efficiently, ensure prompt billing, and secure swift payment of invoices. This position involves regular liaison with both internal partners and external clients, requiring a tactful yet assertive approach.

Day-to-Day of the Role:

• Support designated practice groups, alternating between the Finance team and legal practice groups to directly liaise with Partners and lawyers.
• Take full responsibility for the billing and credit control requirements of your groups, closely monitoring billing and cash collection targets.
• Manage a large portfolio of clients, predominantly communicating via telephone to address their debts and update the firm's credit control system (Aderant Expert Collections) with action tasks and follow-up notes.
• Review daily bank statements and TT payments to ensure correct allocation to matters.
• Handle payments via credit/debit card and administer these transactions.
• Arrange and attend monthly meetings with Partners to review WIP and debtors, setting action plans and ensuring follow-through within agreed timescales.
• Address all aspects of client queries regarding invoiced fees promptly, ensuring escalation and follow-up with Partners/Department Management Partners as necessary.
• Prepare debt reporting statements and liaise with cashier teams on cheque and bank transfers, ensuring timely transfers from client accounts to office accounts in compliance with SRA rules.
• Resolve queries with clients and lawyers to ensure that bills are paid within the stipulated payment terms.

Required Skills & Qualifications:

• Excellent communication and persuasion skills with the ability to liaise effectively at all levels.
• Confidence in tactfully applying pressure on individuals and companies for payments.
• Strong customer service and stakeholder management experience.
• Highly organised with excellent numeracy skills and precise reconciliation abilities.
• Flexibility and adaptability to meet the demands of the role.
• Proficient computer skills, with competence in Microsoft Office (Outlook, Excel, Word); knowledge of Aderant systems is desirable.
• 3 days in the office
• 9.30am-5.30pm