Courier Key Account Coordinator

Freightserve recruitment are looking for a Courier Key Account Coordinator for a well-established Courier company. The company is based in the Colnbrook, Berkshire area.

Job Description:-

We are looking for a competent, highly motivated, hands-on, hardworking Logistics Co-ordinator who is able to work on own their initiative as well as being part of a dynamic team. With a customer-oriented approach you will manage the relationship with our key accounts. The goal is to ensure the smooth operations of a variety of accounts aiming for maximum efficiency. The main areas covered are Customer Service for our Key Accounts, Distributions, Event/ Show management.

General Customer Services duties including:

• Reviewing and tracking POD's (proof of deliveries)
• Communicating with customers, suppliers, and retailers enquiries via the telephone/email
• Resolving any misrouted or lost shipments, undelivered shipments & customer queries, liaising with overseas delivery partners
• Updating details on in-house system (full training given)

Processing Distributions:

• Creating waybills for packages
• Picking and Packing from the warehouse
• Distributing packages to required destination

Quoting prices to clients for Distributions and Exports

Skills and Experience:

Experience in customer service/premier accounts and Express industry

Strong Administration and Computer Skills

Team Player

Able to use own initiative

Working hours are Monday - Friday 0900 - 1800.

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.