Charity Administrator Part-Time

Our client, a mental health charity based in Croydon, is currently seeking a part-time Charity Administrator (£31,800 pro rata, 24 hours per week) to join their growing team. Reporting to the Service Administration Manager, you will play a key role in supporting the administration of the charity's services. As the first point of contact for young people, parents, and professionals accessing the service, you will provide a welcoming, professional, and sensitive response across all communication channels.

Key responsibilities will include:

• Providing comprehensive administrative support to service managers and practitioners, including developing and maintaining effective electronic and paper-based systems
• Responding to telephone and email enquiries from young people, parents, and professionals in a timely and sensitive manner
• Managing service diaries, coordinating appointments, and overseeing room bookings
• Administering new referrals in line with agreed processes, including liaising with referrers, managing queries, and maintaining accurate database records

About you:

• Strong administrative experience within a busy service or office environment
• A genuine interest in supporting young people, with the ability to respond sensitively to those who may be in distress
• The ability to maintain clear professional boundaries between the administrative function and clinical/service delivery work
• Highly IT literate, with confidence using Office 365 and database systems, including data entry and basic reporting

This is a fantastic opportunity for an experienced Administrator seeking a part-time role within a professional, supportive, and purpose-driven environment. For further information, please contact Langton N4P, Charity Recruitment Specialists. Closing date for applications is Tuesday 7 th April.