Housing Options Team Leader

Join Our Team as a Housing Options Team Leader!

Are you ready to take your career to the next level? Our client, a London borough Council, in the Housing and Regeneration sector, is seeking a passionate and dedicated Housing Options Team Leader to join their dynamic team on a temporary full-time basis. This is an exciting opportunity to make a real difference in the lives of individuals facing housing challenges!

Position: Housing Options Team Leader
Contract Type: Temporary
Working Pattern: Full Time
Location: East London

About the Role:
As the Housing Options Team Leader, you will play a crucial role in leading a team of Complex Casework Officers. You'll provide guidance, support, and direction to ensure high-quality service delivery. Your expertise will help develop innovative solutions for single individuals with complex support needs, fostering strong partnerships within the community.

Key Responsibilities:

• Team Coordination: Supervise and motivate a team of six Complex Casework Officers, ensuring they meet casework standards and service targets.
• Partnership Development: Collaborate with local agencies to enhance service delivery and develop effective pathways for clients at risk of homelessness.
• Legislation Knowledge: Stay updated on relevant housing legislation, ensuring compliance and best practises are followed.
• Customer Service Excellence: Manage customer inquiries with care, ensuring prompt and efficient service delivery.
• Staff Development: Assist in staff recruitment, training, and performance management, fostering a positive and productive team environment.

Essential (Knowledge, skills, qualifications, experience):

• Understanding of housing legislation and relevant codes of guidance
• Proven experience in casework and team management
• Excellent communication and customer service skills
• Strong problem-solving and organisational abilities
• Proficiency in IT and database management

What We're Looking For:
To thrive in this role, you should possess the following skills and qualities:

• Leadership & Management: Proven experience in team management, motivating staff, and achieving targets.
• Legal Knowledge: Strong understanding of housing legislation and case law, especially related to homelessness.
• Communication Skills: Exceptional verbal and written communication skills for effective engagement with clients and stakeholders.
• Problem-Solving: Ability to tackle complex cases and develop tailored solutions.
• organisational Skills: Excellent time management and organisational abilities to handle multiple priorities.

Why Join Us?

• Impactful Work: Make a meaningful contribution to the lives of vulnerable individuals in your community.
• Professional Growth: Engage in continuous learning and development opportunities.
• Inclusive Environment: Be part of a team that values diversity and promotes equality in all aspects of service delivery.

How to Apply:
If you are ready to lead with compassion and commitment, we want to hear from you! Please submit your CV outlining your experience and why you would be a great fit for this role.

Don't miss out on this chance to be part of a dedicated team working towards innovative housing solutions! Join us in creating a brighter future for those in need. Apply today!

Note: This position does not require a DBS check or driving licence.
This role is not politically restricted and does not attract casual car user/travel allowance.

We look forward to welcoming a new team leader who shares our vision for a supportive and thriving community!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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