Night Support Assistant

Night Support Assistant

We currently have multiple Night Assistant Vacancies in the following area: Camden, Hackney, Kings Cross, Greenwich and Islington

Please be aware there will be Interviews and an Assessment Day in Camden on the following dates: 24th, 25th and 26th February.

Position: Night Support Assistant

Location: Camden, London

Hours: Full-time, 37.5 hours per week (8:45pm - 8:15am)

Salary: £26,937 per annum

Contract: Permanent

We are looking for someone to start in this role as soon as possible, we reserve the right to close the role early should a suitable candidate be found.

The difference you ll make

Working collaboratively as part of a committed team to deliver an outstanding service during the night. You will assist the support team in putting customers first and empowering them to achieve their goals and aspirations which will include a range of tasks that contribute to the safe and effective delivery of the day-to-day service.

The role

In this role you will use Psychologically Informed and Trauma-Informed Care approaches to support customers in making positive choices and achieving independence by:

• Assisting with personalized support plans, risk management, and tenancy-related matters.
• Motivating customers to develop life skills and access employment, education, and training opportunities.
• Connecting customers to external services, such as food banks and healthcare providers.
• Supporting financial independence through budgeting and income maximization.
• Promoting tenancy readiness and enabling successful move-on.
• Contributing to housing management, including income collection and maintaining a safe environment.
• Handling administrative duties, financial records, and reporting requirements.
• Working flexibly, ensuring customer safety, and adhering to company policies and procedures.

About you:

We are looking for someone with:

• An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs including personal experience of homelessness, rough sleeping, mental health issues or substance misuse
• Experience of working in a team and communicating positively with other people
• Ability to organise tasks and plan accordingly whilst dealing with people
• Basic administrative and IT skills maintain records
• Experience of working with vulnerable and diverse customer groups or individuals with complex needs would be an advantage

What you ll get in return

You ll be working for a housing association with a difference enhancing the everyday for all their customers. For 90 years, they ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

They have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Their work ranges from homelessness services to social care, employment support to retirement living, and they need the best people on board to help us.

Benefits include:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• And much more

The organisation values diversity in all its forms. They foster a workplace where all individuals are respected, empowered, and heard. Their commitment to inclusivity drives success and enriches the lives of customers and colleagues. They are a Disability Confident Employer and operate a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

You may also have experience in areas such Care Worker, Support Worker, Support Assistant, Care Assistant, Care and Support Worker, Care and Support Assistant, Supported Housing, Supported Housing Officer, Supported Housing Worker, Social Care, Social Housing, Rehabilitation Officer, Supported Living Coordinator, Advice and Benefits Officer, Support Worker Housing, Vulnerable Adult, Mental Health.