Operations Director

Operations Director - Shape the Future of Energy & InfrastructureLocation: UK Head Office Department: OperationsReporting to: Chief Operating Officer Direct Reports: Project Managers, Engineers, Production Lead, Quantity Surveyors

The OpportunityA leading player in the energy and infrastructure sector is seeking a strategic and hands-on Operations Director to oversee end-to-end operations-from manufacturing and project delivery to commissioning, retrofit, and customer services. This is a high-impact leadership role with the scope to drive transformation, efficiency, and excellence across the business.

Key Responsibilities

Strategic Leadership

• Develop and implement operational strategies aligned with business growth
• Foster cross-functional collaboration and eliminate silos
• Champion continuous improvement and a zero-incident HSE culture

Project Delivery & Commissioning

• Ensure timely, cost-effective delivery of new build and retrofit projects
• Oversee risk management, commissioning standards, and issue resolution

Retrofit & Technical Services

• Lead retrofit programmes with a focus on stakeholder engagement and compliance
• Maintain high standards of health & safety and customer satisfaction

Metering, Billing & Customer Service

• Ensure seamless setup of metering and billing at project handover
• Drive service efficiency and elevate customer support standards

People & Performance

• Build and lead a high-performing operations team
• Set clear objectives, conduct appraisals, and foster a culture of accountability and collaboration

What You BringProven experience in operational leadership within energy, engineering, or infrastructureStrong commercial and technical acumenTrack record of delivering complex projects and driving continuous improvementPassion for sustainability, safety, and customer excellence

Why Apply?This is a rare opportunity to join a forward-thinking organisation at a pivotal stage of growth. You'll play a key role in shaping operational strategy and delivering real-world impact in the transition to smarter, more sustainable systems.