Automotive Sales/ Service Advisor

Automotive Sales/ Service Advisor Required in Faversham

• Company Type: Established independent garage that specialises in Gearboxes and Transmissions

• Salary Details: £30k Basic Salary + Shared Team Bonus

• Working Hours: Monday to Friday 8am - 5pm (No Weekends)

• Roles available due to company expansion

A well-established automotive specialist in Faversham is looking for a proactive and customer-focused Sales/ Service Advisor to join their team. This role is ideal for someone with a passion for the automotive industry who enjoys providing excellent customer service and driving sales.

Key Responsibilities:

• Act as the first point of contact for customers, providing expert advice on gearbox services and repairs

• Offer accurate quotes and estimates for work required

• Manage bookings, schedule appointments, and liaise with the workshop team

• Build strong customer relationships and provide regular updates on repair progress

• Identify opportunities to upsell additional services and products

• Handle enquiries, complaints, and feedback professionally

• Maintain accurate records of customer interactions and transactions

Requirements:

• Previous experience in an automotive sales or service advisory role preferred

• Strong communication and interpersonal skills

• Good knowledge of vehicle components

• Ability to work efficiently in a fast-paced environment

• Strong administration, organisational, and IT skills

Full vacancy details for this Automotive Sales/ Service Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.