Payments Officer

Our client is seeking a detail-oriented and proactive Payments Analyst to join their dynamic operations team. This role is critical in ensuring the accurate and timely execution of borrower and lender payments, in line with agreements and internal procedures.

Key Responsibilities:

• Review and validate borrower payment files and other remittances for release by the Payments or Relationship Management team
• Check and release payment files for scheduled interest, fees, and principal payments to lenders
• Manage and process ad-hoc or unscheduled principal payments, including accrued interest, in collaboration with the Relationship Management team
• Monitor and track payment files through various approval and release stages, ensuring timely execution before currency cut-off times
• Notify bank of upcoming account activity
• Conduct professional and client-focused call backs for first-time payments to verify authenticity and enhance client experience
• Provide training and refreshers to new and existing team members within the Operations team
• Support with additional ad-hoc tasks and duties as required

Required Expertise:

• Proven experience in a payments operations role within financial services
• Subject matter expertise in payment operations and related systems
• Strong understanding of operational risk and compliance in a financial environment
• Ability to work accurately under pressure and meet strict deadlines
• Experience in investigating and resolving payment failures and exceptions

Key Skills:

• Exceptional attention to detail and accuracy
• Strong organisational and time management skills
• Ability to manage multiple priorities in a fast-paced environment
• Excellent communication and interpersonal skills
• Numeracy and literacy proficiency
• Team-oriented with a proactive and collaborative approach

Our client prides itself a culture of excellence, integrity, and innovation. You'll be part of a collaborative team that values your expertise and supports your professional growth. We offer competitive compensation, hybrid working, and opportunities to work on high-impact financial operations.

Submit your CV and a brief cover letter outlining your suitability for the role.