Atlassian Operations Engineer

Role: Atlassian Operations Engineer

Location: UK, Remote

Salary: £45,000 - £55,000

?Profile

We are working with a company that are globally recognised in what they do and are helping millions of people around the world live a better life.

Due to continued growth in their Digital Workforce team, they are looking to add an Atlassian Operations Engineer to help with ongoing support and projects.

My client has a Atlassian Cloud estate of approximately 6,000 licensed users spanning Jira, Confluence, Jira Service Management, Assets, and related products. The team is simultaneously executing two significant programs inside a single planning interval: the JSM go-live as the new enterprise ITSM platform, and an enterprise license renewal - alongside support to a strategic confidential program.

Key Responsibilities

• Own the Atlassian access provisioning ticket queue (currently approximately 555 tickets per quarter)
• User lifecycle across Jira, Confluence, JSM, Assets - joiner, mover, leaver operations
• Group membership management and permission troubleshooting
• Support SCIM and Okta-Atlassian integration operations - troubleshoot provisioning failures, reconcile mismatches
• Customer and internal user access for Jira Service Management portals
• Hands-on support for the JSM go-live as the new enterprise ITSM platform

Essential Experience

• Minimum 3 years Atlassian Cloud administration across Jira, Confluence, and JSM
• Jira project configuration at production scale - workflows, schemes, custom fields, screens
• Confluence administration - spaces, permissions, templates
• Jira Service Management administration - request types, queues, portals, SLA management platform, or greenfield)
• User and group lifecycle operations at scale (thousands of users)
• Working knowledge of SCIM provisioning, ideally with Okta as the identity provider

If you feel you have the right skill set and want to work for a growing organisation, then please apply ASAP.

INDIT

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.