Senior Business Partner

Senior Business Partner

Location: This role offers remote working with UK travel once a week.

Position Overview: To ensure customer delivery and strategic growth while managing and developing assigned customers in line with Comensura's strategic priorities, business plan, and promise culture. You will excel at building and maintaining excellent relationships not only with our customers but also with the wider market and potential customers. This customer-centric approach will ensure 100% contractual commitment and lead the way in making improvements, while also supporting the customer's social values and agenda.

Key Responsibilities:

• Deliver Comensura solutions, meeting SLA/KPIs and contractual obligations
• Identify and address supply chain shortfalls, flagging potential KPI failures
• Build effective relationships with customers, conducting review meetings and health checks
• Provide advice on workforce planning, demographic analysis, and supplier performance
• Use data analysis to offer insights and improve customer satisfaction
• Increase services to customers, maximising revenue and reducing off-contract spend
• Extend products and services across the customer portfolio
• Train and develop teams within Business Operations
• Provide coaching and manage recruitment for Business Advisors

What We're Looking For:

• 5 years of MSP and/or staffing experience
• Experience managing a complex, geographically spread customer base
• Ability to manage, train, and develop a team
• Excellent communication skills and knowledge of Microsoft Office
• Strong understanding of industry and markets
• Ability to travel throughout the UK and deliver excellent customer service

Why should you join us:

Since forming in 2001 and with a combined client base of over 120 public and private sector organisations across the UK and Australia, Comensura has grown to become a market leader in managing the supply of temporary, permanent and contract labour for organisations across multiple sectors.

Come and join us, where the industry's brightest talents are reinventing recruitment and technology by finding "A smarter way to work" for its customers. At Comensura, we put you in the driving seat. You help us develop, and we help you. Hiring isn't just about getting you in the door: it's about growing together.

With around 100 employees split between the UK and Australia, our team is still tight knit enough for us all to be family. A place where everyone's contribution is important and valued.

• You'll be joining a hugely welcoming and supportive team
• We encourage our people to work in ways that truly suit them to enable them to be happy both inside and outside of work with agile working arrangements to suit you as an individual
• You can advance your career working with big-name clients, collaborating with senior stakeholders, with clearly defined career paths and access to fully funded qualifications
• We are a ERS Silver Standard employer and a Disability Confident Leader
• We are a Glassdoor open company with excellent feedback and great ratings
• We offer an enhanced maternity and paternity package

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age.