Import customs manager

Our client, a leading international logistics and transport solutions provider with over 30 years of industry expertise, is seeking an experienced Imports Customs Manager to join their team.

This is a fantastic opportunity for a confident, hands-on leader with strong customs knowledge to oversee the import process, ensure compliance, and manage a dedicated team.

Key Responsibilities:

• Lead, motivate and develop the import & customs team (4 staff).
• Oversee and process customs clearances (CDS) for courier and cargo shipments across multiple UK airports.
• Act as the main point of contact for customs queries from clients, HMRC, and internal teams.
• Ensure accurate HS code classification, valuation, and origin declarations.
• Manage customs systems (Sequoia, CNS, CDS) and internal job/billing processes (Boxtop).
• Maintain compliance with HMRC procedures and stay updated on legislation changes.
• Handle low-value bulk clearance (BIRDS) and high-value imports.
• Reconcile Deferment and FAS accounts.

Key Skills

• Previous experience in import customs management within courier or freight forwarding.
• Proficient with Descartes (e-Customs), ASM Sequoia, CNS, CDS, and ETSF procedures.
• Strong leadership skills with the ability to inspire and develop a team.
• Highly organised, detail-oriented, and able to work under pressure.
• Flexible, proactive approach with excellent communication skills.

Desirable:

• Export customs clearance experience.
• Knowledge of MOU & AEO procedures.

If you're a driven and experienced customs professional looking to lead a high-performing team within a respected international business, we'd love to hear from you.