Senior IT Engineer - FTC!

? Join Our Team as a Senior IT Engineer (Mac Specialist - FTC)! ?

Are you a Mac expert ready to take ownership of a predominantly Apple environment in a fast-paced, creative industry? Our client in the entertainment space is looking for a Senior IT Engineer with strong macOS expertise to lead, optimise, and support their Apple-first ecosystem.

Contract Type: Fixed Term Contract (4 Months, potential extension)Salary: £45,000 - £50,000 annually (FTE)Working Pattern: Full Time, Office Based

Key Responsibilities:

? Apple & Mac Environment Leadership (Core Focus)

• Own and manage a Mac-first infrastructure, ensuring optimal performance across macOS devices. Lead Apple device management using Jamf, including deployment, compliance, patching, and policy creation. Provide expert-level troubleshooting across macOS and iOS environments. Drive best practices for Apple lifecycle management, procurement, and security. Act as the go-to escalation point for complex Mac-related technical challenges.

? Service Delivery & Support

• Manage IT operations, including helpdesk, endpoint management, and internal tools support. Design seamless, frictionless support experiences using automation and proactive monitoring. Ensure high uptime and performance for productivity platforms (Google Workspace, Slack, Monday).

Infrastructure & Systems Management

• Oversee device management and identity platforms, with strong emphasis on Apple ecosystem integration. Lead hardware and software lifecycle management across Mac and limited Windows endpoints. Maintain operational excellence across AV/VC systems and ensure IT readiness for internal events.

Required Experience:

• Extensive hands-on macOS administration experience in a business environment. Advanced Jamf management experience (policy creation, device compliance, zero-touch deployment). Strong troubleshooting across macOS, iOS, and Apple hardware. Experience supporting creative or Apple-heavy user environments. Proficient in administering Google Workspace. Experience providing on-site, user-facing IT support. Proven AV/meeting room support experience.

Skills & Attributes:

• Confident Apple ecosystem specialist with deep technical expertise. Excellent communication skills - able to translate technical issues for non-technical users. Calm, service-focused approach under pressure. Strong ownership mindset with proactive problem-solving ability. Highly organised with excellent attention to detail. Collaborative team player with leadership capability.

Bonus Skills:

• Apple security best practices and compliance frameworks knowledge. Experience integrating macOS with identity providers and MDM solutions. Infrastructure design experience (network architecture, device policies). Experience mentoring junior engineers in Mac administration. Strong technical documentation skills.

If you're a Mac-focused Senior IT Engineer who thrives in an Apple-driven environment and enjoys delivering exceptional end-user experiences, we'd love to hear from you!

Why Join Us?

? Work in a creative, Apple-centric environment? Take ownership of a modern Mac infrastructure? Be part of an innovative entertainment organisation? Make a real impact in a high-visibility role

Ready to bring your Mac expertise to the forefront? Apply now and help us power extraordinary experiences!

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