Repairs Planner

Company Overview:
My client is a leading provider of social housing services, committed to delivering high-quality maintenance and repair solutions throughout London and the Southeast. They are currently seeking an experienced Planner to join their responsive repairs team. The role is based around the Ilford area, where you will be supporting the efficient scheduling of repsonivre repair works throughout London.

Job Summary:
As a Planner, you will play a key role in coordinating and scheduling planned maintenance and repair work for a large-scale social housing contract. Your expertise in the social housing sector, combined with your proficiency with Observe software, will be essential to ensure timely, efficient, and compliant service delivery. You will work closely with internal teams, contractors, and tenants to manage work schedules and meet deadlines.

Key Responsibilities:

• Plan, allocate, and manage work schedules for reactive maintenance tasks within the social housing contract.
• Coordinate with external contractors and in-house teams to ensure that work is completed according to the agreed schedule and quality standards.
• Provide communication to tenants regarding upcoming works, ensuring they are informed of any scheduled disruptions or delays.
• Continuously monitor the progress of planned works, ensuring deadlines are met, and adjust schedules as required due to unforeseen delays or urgent requests.
• Ensure that all work complies with legal and regulatory requirements, including health and safety standards and social housing guidelines.
• Maintain and provide regular reports on the status of works, highlighting any delays or issues that may impact the overall schedule.
• Address any issues that arise in scheduling, including resource conflicts, unexpected delays, and changes in project scope, and develop solutions to keep the work on track.
• Work closely with the Property Management and Housing teams to ensure smooth coordination and prioritisation of tasks based on urgency and resident needs.

Skills and Experience Required:

• Experience working with NatFed Schedule of Rates (Essential)
• Proven experience working within the social housing sector, specifically with scheduling maintenance and repair work.
• Strong experience in scheduling work for multiple teams or contractors.
• Ability to maintain accurate records and ensure high levels of organisation and efficiency in all scheduling activities.
• Strong problem-solving skills with the ability to adapt quickly to changing circumstances and priorities.
• Ability to manage multiple tasks and priorities simultaneously in a fast-paced environment.
• Ability to work well as part of a team and collaborate across departments to ensure work is completed on time and to a high standard.

What's it it for you
• Up to £45,000 plus benefits package

If you believe you have the relevant experience across the social housing refurbishment sector and NetFed Schedule of Rates then please apply with a copy of your CV. All relevant candidates will be contacted in due course.