Sales Coordinator

Sales Coordinator

Location: Enfield, Brimsdown - Full time, office based

Hours: 40hrs per week - occasionally a request to work a weekend to support the showroom during peak

Salary: £26 500 - £27 000 per annum plus 1.5% commission

Benefits:

• Uncapped commission
• Company pension
• Office lunches (free)
• Annual leave 31 (inclusive of bank holidays)

Our client is a luxury furniture retailer with over 47 years of heritage in British design and craftsmanship. They pride themselves on creating timeless, high-quality pieces that bring beauty and functionality to both indoor and outdoor living spaces. What sets them apart is their unwavering commitment to excellence, innovation, and customer satisfaction, which has earned them a trusted name in luxury furniture. They are currently looking for a Sales Coordinator to join their team.

Role Summary:
The Sales Coordinator will play a key role in supporting both retail and trade sales operations at Head Office. This position involves managing customer inquiries, providing administrative support, and ensuring seamless sales processes across multiple channels. Occasionally, the candidate will support their showroom team, delivering a direct and personalized customer experience.

Key Responsibilities:

Retail Sales Support

• Assist the sales team in achieving individual and team sales targets.
• Respond to customer inquiries (phone, email, live chat) and maximize sales potential.
• Qualify and follow up on sales leads to convert inquiries into successful sales.
• Provide administrative support, maintaining accurate sales records.
• Occasionally engage with showroom customers to enhance the in-person experience.

Trade Sales Support

• Provide administrative support for trade sales operations.
• Handle client inquiries and coordinate orders for trade customers.
• Assist in setting up sales opportunities and maintain updated client databases.

Requirements:

• Strong organisational and IT skills (Microsoft Office, CRM, and POS systems).
• Some experience in sales or customer service, ideally in retail, trade sales, or a customer-facing environment (experience in the luxury sector is a bonus but not essential).
• A keen interest in developing a career in sales, with a passion for customer engagement and learning how to achieve sales targets.
• A proactive, enthusiastic attitude with a willingness to learn and grow in a fast-paced sales environment.
• Strong communication and interpersonal skills, with the confidence to engage with customers and build rapport.
• Good organisational skills, with the ability to manage multiple tasks and support sales operations efficiently.

If you re a proactive, driven individual who shares our client s passion for exceptional customer experiences, our client offers the chance to be part of a respected brand with a rich heritage and a strong focus on quality, craftsmanship, and innovation.

As a family-owned business, they cultivate a positive and supportive environment where collaboration, integrity, and individual contributions are highly valued. They believe that every team member plays an important role in their success, and they are committed to fostering a workplace where your ideas are welcomed, your efforts are recognised, and your skills can flourish.

If this is the role for you, please apply now through the company s dedicated recruitment portal. They look forward to hearing from you!