Maintenance Assistant

Facilities & Maintenance Assistant - Bishop's StortfordSalary: £26,000 - £30,000 per annumHours: Monday to Friday, 8am - 5pm (1 hour lunch)Dog-friendly office Games room Friday drinks Regular socials

Are you a confident, organised, and people-focused individual with a passion for keeping things running smoothly? A well-established and growing company in Bishop's Stortford is looking for a Facilities & Maintenance Assistant to join their vibrant and friendly team.

About the Role:

You'll be supporting both the Helpdesk Manager and Project Managers in a dynamic, fast-paced environment. The role sits between two key functions:

• Helpdesk
• Project Management

Expect a varied workload involving:

• Scheduling and administrative support
• Coordinating maintenance tasks
• Communicating with internal teams and external contractors

About You:

We're looking for someone who is:

• A confident communicator and natural relationship builder
• Highly organised with strong common sense
• IT literate and quick to learn new systems
• Honest, driven, and transparent in their approach

Highly Desirable Skills & Attributes

• Experience with facilities management platforms or helpdesk systems (e.g. Joblogic, CAFM, or similar).
• Knowledge of contractor management and basic H&S requirements.
• Prior experience coordinating engineers, subcontractors, or site access.
• A background in reactive and planned maintenance workflows.

Office Culture & Perks:

• Open-plan office with 9 full-time team members
• There is a resident dog so you must be dog friendly!
• Games room with pool and darts
• Garden space and kitchen
• Regular company socials - all paid for!

Benefits:

• 20 days holiday + your birthday off + 8 bank holidays
• Auto-enrolment pension
• Exclusive recruitment partnership
• 2-stage interview process with key team members

If you're ready to join a company where relationships matter and no two days are the same, we'd love to hear from you!