Warehouse Operations Manager

• Location: London, NW6 (Primary), occasional travel to Ledbury, Herefordshire
• Job Type: Full-time, 12-month fixed-term contract (with potential to extend)
• Salary: £42,000 - £50,000 depending on experience

Join our team as a Production and Fulfilment Operations Manager, overseeing and optimising our fulfilment and print production processes at our London Head Office and coordinating with our larger warehouse in Ledbury.

• Manage and supervise a small team in production and fulfilment tasks.
• Develop and oversee production schedules to ensure timely completion of print jobs.
• Refine warehouse and printing processes, identifying areas for efficiency improvements.
• Oversee shipments, ensuring accuracy and timeliness in order processing.
• Facilitate communication between locations regarding logistics, including coordination with our painting studio in Wuxi.
• Maintain accurate stock control for raw materials and finished products.
• Implement and monitor key performance indicators (KPIs) for printing operations.
• Ensure compliance with fire rating and safety regulations for production materials.
• Coordinate with suppliers and transport companies for timely delivery of goods.
• Prepare reports on production and fulfilment operations for management review.
• Travel to the Ledbury site approximately once every two weeks for coordination tasks.
• Assist in loading large rolls onto large format printers.
• Ensure that warehouse staff comply with health and safety regulations and undertake mandatory training.

• Proven experience in production scheduling.
• Fulfilment or logistics experience is preferable.
• Strong team management skills to lead and motivate staff in a fast-paced environment.
• Excellent organisational and time management abilities.
• Knowledge of inventory management systems and logistics software.
• Experience with printer operations and maintenance is desirable.
• Understanding of fire rating and compliance standards for production materials is ideal.
• Ability to lift large, heavy wallpaper rolls.
• Good communication skills, both verbal and written.
• Competent in Microsoft Office applications.
• Valid driving licence and willingness to travel.

• Competitive salary with an annual bonus scheme.
• Opportunity to work in a dynamic and growing company.