Head of Housing Improvement, Regulation & Performance London

A fantastic opportunity has emerged for a Head of Housing Improvement, Regulation and Performance to join one of Adecco's leading local government clients, in a temporary role for the next 6-12 months.

Based in South London, this is a full time role (36 hours each week, Monday to Friday) and our client is offering hybrid working, so office attendance is required 2-3 days each week. Reporting into the Corporate Director of Housing, you will lead regulatory assurance, performance improvement, and inspection readiness across Housing, ensuring compliance with the Social Housing (Regulation) Act 2023, Consumer Standards, and the emerging Competence and Conduct Standard. You will work in close collaboration with the Head of Professional Development to ensure that workforce capability, learning, and cultural change are aligned to regulatory requirements and service improvement objectives.

The postholder will be the professional lead for:

• Providing direction and oversight of the Housing directorate's Housing Transformation Programme.

• Having oversight for the development of the housing directorate as a whole via policy and strategy and systems development.

• The operation of the Housing Assurance Board

• Leading and shaping the directorate's approach to performance management, improvement and learning.

• Developing and implementing a dashboard of performance indicators to evidence delivery and improvement.

• Leading on the transformation of the housing directorate and providing assurance of adherence with the Regulator of Social Housing Consumer Standards.

• Playing a lead role in the journey to compliance with the Consumer Standards.

• Preparing the directorate for inspection in accordance with the Social Housing (Regulation) Act 2023.

• Performance monitoring and data management/analysis, including statutory and non-statutory returns, and policy compliance

• Departmental relationships with the Regulator for Social Housing, Housing Ombudsman and Local Government Ombudsman

• Legislative and regulatory horizon scanning

• Oversight of all policies and strategies - ensuring they are updated regularly

• NEC and data systems development within the directorate

• Risk Management for the directorate

• Performance and monitoring of complaints, members enquiries and FOI requests

• Working closely with partners to ensure adherence to regulatory requirements and standards.

• Being responsible for the division budget and delivering services and the associated savings programme and transformation projects within a budget envelope.

All applicants will ideally possess:

• A track record in social housing or related sector with significant regulatory input.
• Proven senior track record in managing change and transformation.
• Experience of working within a politically driven organisation operating at a senior level with elected or board members
• Experience of assessment, inspections and ensuring housing services meet regulatory standards
• Proven ability to engage with regulatory bodies (e.g., Regulator of Social Housing, Housing Ombudsman) and translate requirements into operational practice.
• Experience of leading a division through significant change and ensuring change is embedded
• Experience of designing, managing and delivering a transformation programme.

As this is an interim role, our client is willing to pay up to £750 a day (Umbrella) for the right candidate (who ideally has a public sector background but this is not essential) and applicants will ideally be either immediately available or on a notice period of no more than 2 weeks.

Only applicants who feel they meet the above criteria need apply.