Reservations Agent - Temporary

RESERVATIONS AGENT - TEMPORARY

LONDON - OFFICE BASED

IMMEDIATE START

Get Recruited are recruiting on behalf of a hospitality group who are looking for a Reservations Agent to join their team.

This is a great opportunity for someone from a Reservations Agent, Reservations Executive, Corporate Hospitality, Serviced Apartments, Group Reservations, Global Reservations, Hotel Reservations, Aparthotels, Business Travel background.

THE ROLE:

• Updating and maintaining the reservations systems, processing bookings and ensuring all contact information is correct.
• Handing reservations enquires by Phone, Email, Web Portals, Business Travel Agents and Online Booking Agents.
• Dealing within individual & group bookings.
• Understanding the clients needs and ensuring the correct property is selected in terms of location, facilities, budget and grade of property.
• Ensuring a high conversion of enquiries to bookings by providing an informative and professional approach.
• Preparing booking confirmations to the client and ensuring all special requests are passed to the property in advance of booking.
• Working to ensure that all enquiries are handled promptly and that all confirmations are set within ample time.

THE PERSON:

• Must have experience within a fast-paced reservations role within hotel/serviced apartments.
• Must have experience using a Reservations System.
• Experience must be from either Reservations Agent, Reservations Executive, Corporate Hospitality, Serviced Apartments, Group Reservations, Global Reservations, Hotel Reservations, Aparthotels, Business Travel background.
• Computer literate with MS Word, Excel, Outlook and computerised reservations systems.

We are progressing suitable candidates to interview immediately for this position, therefore, if you are interested and have the right experience then please send your CV for immediate consideration.

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