Junior IT Support Engineer

Junior IT Support Engineer

£28-34k + Benefits, London

Bench IT are looking to onboard a Junior Support Engineer / L1.5 Engineer to support a global financial services organisation. This position would be ideal for a motivated candidate seeking their 1st or 2nd job within the IT sector who has a strong desire to learn and develop their skills.

The successful candidate should have the skills and experience included below;

• Some experience in IT support or relevant internship
• Associate's degree in IT, Computer Science, or related field; or equivalent experience
• Respond to IT service desk tickets
• Assist users via phone, email, or in-person
• Set up and maintain computers and peripherals
• Manage user accounts and passwords
• Support software installations and updates
• Ability to troubleshoot technical issues
• Good communication skills
• Strong problem-solving skills
• Ability to work independently and in a team

Desirable skills / technology the client will provide training on;

• Proficient with Operating Systems (Windows 11/Windows Server)
• Microsoft 365: Outlook, OneDrive, Teams, SharePoint & Integrated Apps
• Active Directory Users & Computers
• Laptop/Desktop builds and management
• Citrix: XenApp 7.x & Workspace/Receiver
• Zoom
• Mimecast
• iPhone configuration & management
• Polycom/Condeco Audio Visual management

Junior IT Support Engineer

£28-34k + Benefits, London