Hard Facilities Service Manager

We are currently seeking a Hard FM Service Manager/experienced Supervisor to join our Sidcup based NHS repairs and maintenance team. The role is responsible for managing a team of directly employed skilled trade operatives undertaking planned, preventative and responsive maintenance across a number of healthcare sites.

Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do.

Job Purpose

We re looking for an experienced Service Manager to join our team and lead a group of in-house engineers and subcontractors, making sure planned and reactive repairs are handled smoothly across several healthcare sites in North Kent. The role is based in Sidcup.

What You ll Be Doing:

• Overseeing the day-to-day management of our hard facilities services, ensuring we meet all legal requirements and safety standards to keep everyone safe in hospital environments.
• Managing various trades, including carpentry, plumbing, painting, and electrical services.
• Leading a small team of in-house maintenance staff, making sure reactive issues and planned maintenance tasks are handled on time and keep things running smoothly to meet our service targets.
• When needed, you ll manage subcontractors for specialised maintenance tasks, ensuring quality work and that all safety and compliance rules are followed.
• Working closely with the Contract Manager to find ways to improve our services, boost productivity, keep costs down, and spot any potential risks before they become issues.

What We re Looking For:

• Strong leadership skills and experience managing teams and subcontractors.
• Solid knowledge of hard FM services and ideally healthcare facility requirements.
• Great problem-solving and organisational skills to stay on top of tasks and deadlines.
• Ability to help shape the long-term strategy and find ways to improve our services.

What we can offer you as Service Manager:

• A competitive starting salary plus car allowance.
• 25 days holiday with the ability to increase up to 30 days.
• Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services.
• Company pension, life assurance and income protection.
• Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes.
• Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much more.

Experience Required

The preferred candidate will have previous experience at Service Manager or experienced Supervisor level within a similar maintenance organisation. This experience will ideally have been gained supporting NHS clients however, candidates with good commercial experience that can be translated to the NHS will also be considered.

The successful candidate will have strong influencing, communication and relationship building skills and should be familiar and competent in managing and maintaining statutory compliance. You will have a knowledge of M&E building services maintenance and Health & Safety procedures in daily site operation.

Above all, you will have a keen customer service approach, strong interpersonal skills and good IT skills (Microsoft Office Packages such as Word, Outlook and Excel).

Additional Information

As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.

Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.

To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our dedicated careers page to complete your application.