Client Services / Front of House Team Leader

Client Services / Front of House Team Leader - 5 Corporate Hospitality - Mon-Fri - Central London - up to £35k (dependent on experience) + great benefits

• Fantastic opportunity for the right individual
• 5 hospitality, luxury brand or real estate experience is desired
• Supervisory / Team Leader experience essential
• Central London location
• Monday to Friday role
• Stunning offices
• Genuine progression / long-term career opportunities
• c£30k-£35k (dependent on experience)

We have a fantastic opportunity for a driven and service led individual, with exceptional standards of customer service and experience as a Team Leader / Supervisor in a client-facing role, to join a world class, 5 corporate hospitality provider based in Central London.

The Front of House Team Leader / Assistant Business Managerwill support the Business Manager, ensuring a high standard of service is provided to clients at all times.

Ideally, you will have worked in a 5 hospitality, luxury brand or real estate environment. Your professional, driven and client focused nature, the ability to supervise, nurture and motivate a team and experience in an operational or 5 customer service based role, is what we're looking for.

What's on offer?

Genuine career progression, competitive salary, discretionary bonus, Employee Assistance Programme, team nights out, discounts with luxury brands across London, STL and more!

Key responsibilities as the Team Leader / Assistant Business Manager include:

• Assisting the Business Manager in the day-to-day running of the building
• Ensuring exceptional customer service is provided to all clients at all times
• Dealing with any client queries and attending client meetings if needed
• Inspiring, motivating and leading your team
• Taking a hands-on approach, undertaking team duties as needed
• Taking on Business Manager responsibilities in their absence
• Maintaining the safety of the building and ensuring the facilities management of the building is maintained and continually updated
• Assisting in the recruitment of team members
• Conducting daily walk rounds to ensure every aspect of the building is to the highest standards
• Assisting the Finance Department as needed

What we're looking for:

• Impeccable standards of customer service and the desire to join an organisation that is recognised as a leader in providing world class levels of client service
• Experience in a 5 service, luxury retail/brand or real estate environment is desired
• Highly organised nature
• Strong communication skills with the ability to liaise at all levels in a tactful and diplomatic way
• Ability to build strong relationships at all levels of the business
• Demonstrable supportive and nurturing leadership qualities
• Proactive problem-solving skills and excellent attention to detail and accuracy
• Well presented, professional and motivated

Interested?

If this sounds like the role for you and you have the skills and experience we're looking for, then do not hesitate! Please submit your CV ASAP, quoting 'CP - Assistant Business Manager - 5 Corporate Hospitality'