Patient Services Lead

The Patient Services Lead will be entrusted with the task of overseeing a dedicated team to ensure the delivery of excellent patient services within the healthcare sector in London. The role demands an individual who can effectively lead a team and is proficient in implementing patient service strategies.

Client Details

The organisation is a reputable, large-scale healthcare provider in the public sector, serving thousands of patients annually. Based in London, the company employs over 2000 dedicated professionals, all focused on delivering top-tier healthcare services.

Description

• Leading and managing a team to deliver exceptional patient services.
• Developing and implementing patient services strategies.
• Ensuring adherence to healthcare standards and regulations.
• Collaborating with other departments to improve patient services.
• Monitoring patient satisfaction and implementing feedback.
• Managing resources efficiently.
• Overseeing staff training and development.
• Representing the patient services department in key meetings.

Profile

A successful Patient Services Lead should have:

• Previous experience in the healthcare sector or medical setting
• Proven experience in a leadership role
• Exceptional team management and communication skills.
• A good understanding of healthcare regulations and standards.
• Experience in developing and implementing strategic plans.
• A passion for delivering excellent patient services.

Job Offer

• A competitive salary of approximately 40,000 - 45,000 per year.
• Pension contribution up to 20%.
• Private Medical Healthcare.
• 33 day's annual leave (inclusive of bank holidays).
• Season ticket travel loan.
• A wide range of discounts with a variety of retailers and services.

If you are passionate about delivering exceptional patient services and leading a dedicated team in a leading London healthcare provider, we welcome your application.