Supporter Retention Executive

£31,316 pa (working a minimum of 40% across each month at our London Headquarters)

London, SE5 8FJ agile working

• Are you looking for your first role in fundraising or marketing?

• Do you want to be part of a dynamic team helping to raise £40 million a year?

• Would you like to work for a top 10 charity fighting against social inequality and transforming lives across the UK?

We are looking for a motivated and enthusiastic candidate to join our dynamic and successful Supporter Retention and Experience Unit, working across a range of offline and online media channels. You will play a key role in supporting the team to deliver cash, regular giving, and loyalty communications to existing supporters, helping to raise £18 million a year.

The successful applicant will enjoy working as part of a team and have strong organisational and communication skills, excellent attention to detail and the ability to work across multiple projects simultaneously.

This is a fantastic opportunity for someone who is self-motivated, keen to learn and looking to build a career in fundraising or direct marketing.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan and an employee assistance programme.

Closing date: Monday 20th October 2025 at 23.59pm.

In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references and proof of right to work in the UK.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.