Centre Manager - Hospitality management experience required

We re on the lookout for an ambitious and personable leader to join our team as Centre Manager. This is a fantastic opportunity for someone with a passion for operational excellence, exceptional attention to detail, and a drive to deliver outstanding client experiences.

As a Centre Manager, you'll be at the heart of our operations leading the team, supporting clients, and ensuring everything runs like clockwork.

Key Responsibilities

• Leadership & Team Development: Inspire and guide your team to perform at their best.
• Operational Excellence: Maintain and improve operational processes to meet high standards.
• Client Relationship Management: Build strong relationships and deliver a best-in-class client experience.
• Financial Oversight: Monitor budgets and contribute to the financial health of the centre.
• Facilities Management: Ensure the centre is a safe, welcoming, and efficient environment.

Who We re Looking For

• Detail-Oriented: You notice the little things that make a big difference.
• Leads by Example: You re hands-on, approachable, and always professional.
• Customer Centric: You put people first and thrive on creating positive experiences.
• Adaptable & Resilient: You keep calm under pressure and pivot when needed.
• Self-Driven: You re motivated and take initiative to keep things moving.

What You Bring

• Leadership Experience: 5+ years managing teams in fast-paced, client-facing environments.
• Operational Expertise: Strong knowledge of compliance, process improvement, and efficiency.
• Client-Focused Mindset: Excellent communication and relationship-building skills.
• High Standards: Commitment to quality, safety, and consistency.

No serviced office experience? No problem. If you have transferable skills and a hunger to learn, we ll support you every step of the way with tailored training and development.

Perks & Benefits

• Competitive Salary
• Annual Discretionary Bonus
• 33 Days Annual Leave (including bank holidays)
• Enhanced Pension Scheme
• Access to Onsite Gym
• Employee Assistance Programme (EAP)
• Social Events & Team Gatherings

Ongoing training and development to support your growth