Logistics Coordinator

My client, is a market-leading International Express Courier company seeking aLogistics Co-ordinator to manage their Key Accounts.

This role is perfect for someone with strong customer service experience, excellent organisational skills, and a proactive approach. You'll play a key role in ensuring smooth operations, delivering first-class service to key clients, and coordinating logistics with maximum efficiency.

Key Responsibilities

Customer Service & Account Management

• Manage and maintain relationships with Premier/Key Accounts
• Review and track PODs (proof of deliveries)
• Communicate with customers, suppliers, and retailers via telephone and email
• Resolve issues such as misrouted/lost/undelivered shipments, liaising with overseas partners
• Update records on the in-house system (training provided)

Distribution & Event Support

• Process distributions, including creating waybills for packages
• Pick and pack items in the warehouse when required
• Coordinate shipments to the correct destinations
• Support event and show logistics where needed

Key Requirements

• Previous experience in customer service/key accounts within the express/logistics industry (Essential)
• Strong administration and IT/computer skills (Essential)
• Excellent communication and problem-solving abilities
• A true team player, with the ability to work independently and use initiative
• Hardworking, reliable, and committed to delivering a high standard of service

Location - Slough (Office Based - non negotiable)

Salary - £25K - £30K DOE

If you're a motivated individual with a passion for logistics and exceptional customer service, I'd love to hear from you.