Gateway Prevention Officer

We are recruiting for a Gateway Prevention Officer to deliver a high-quality housing options and homelessness prevention service within a busy local authority setting.
This role requires someone who can step in immediately, manage a demanding caseload, and provide effective frontline support to customers at risk of homelessness.

Rate - £222 Per Day
Location Southwark (SE15), Hybrid (Minimum 3 days in office)
Contract 52 Weeks

Key Responsibilities

• Provide tailored housing advice and early intervention to prevent homelessness
• Carry out statutory homelessness assessments in line with relevant legislation
• Develop and manage Personalised Housing Plans (PHPs) to prevent and relieve homelessness
• Work proactively with customers, landlords and partner agencies to secure sustainable accommodation
• Make legally sound decisions in accordance with housing legislation and guidance
• Maintain accurate and up-to-date case records to support statutory reporting requirements
• Deliver an effective frontline service within a high-demand Gateway / duty environment
• Manage a caseload efficiently while balancing competing priorities

Skills and Experience

• Proven frontline experience within housing options or homelessness services
• Strong knowledge of:
• Housing Act 1996 (Part VII)
• Homelessness Reduction Act 2017
• Relevant statutory guidance
• Ability to assess customer needs quickly and provide effective solutions at first point of contact
• Experience preventing homelessness through practical, outcome-focused interventions
• Strong communication and stakeholder engagement skills
• Ability to work effectively under pressure in a fast-paced environment
• Experience maintaining accurate case records and meeting performance targets

(Essential)

• Able to hit the ground running in a busy frontline service
• Strong experience working in a Gateway / duty or similar high-volume environment
• Confident carrying out homelessness assessments and making decisions
• Demonstrable experience delivering successful homelessness prevention outcomes
• Comfortable managing a high caseload with competing priorities
• Office Requirement: Minimum 3 days per week in the office

INDRRH