Complaints Investigator, Hybrid Working, London Based, Immediate Start

This North London Authority are looking for a Complaints Investigator. Details of the role are:

Individual required to help clear a backlog of stage 1 complaints relating to housing needs, homelessness and temporary accommodation.

Preferable that candidates have LOCAL AUTHORITY & homelessness complaints experience - would also welcome applicants with Housing Ombudsman experience. Good if applicants are aware of Housing Act 96 Part VII, Homelessness Reduction Act 2018 or Localism Act 2011.

Conduct investigations with Housing Needs team for written responses - need to be a customer centric individual.

To apply for this role you must have:

• Be eligible to work within the UK
• Relevant Local Authority Experience
• Relevant Complaints experience

For more information or details of other roles, please contact Jade at Social Care Locums or visit our website to upload your CV.