Supported Housing Officer

Supported Housing Officer
Ashford & Ramsgate
Supported Living
Permanent Contract
Part Time (20 Hours)
20,157 (Pro Rata)

Join a leading Housing Association as a Supported Housing Officer and play a crucial role in managing supported accommodation across East Kent, ensuring tenants sustain their tenancies in a safe and supportive environment.

THE ROLE
As a Supported Housing Officer, you will be responsible for providing housing management and tenancy support to residents within supported accommodation schemes.

• Manage and develop supported housing services to benefit tenants and the organisation
• Support tenants to maintain their tenancies, manage arrears, and address anti-social behaviour
• Promote tenant responsibility and compliance with tenancy agreements
• Work proactively to build safe communities and respond to safeguarding concerns
• Monitor and manage rent accounts, arrears, and performance targets
• Develop partnerships with external agencies, stakeholders, and commissioners
• Ensure compliance with all legal, contractual, and performance requirements
• Support void management to meet organisational targets

THE CANDIDATE
The ideal candidate will have previous experience in supported housing, tenancy management, or a similar role within the housing sector.

• Strong knowledge of housing legislation, tenancy agreements, and best practices
• Experience in a customer-facing role, providing housing-related support
• Excellent communication and interpersonal skills to liaise with residents and external agencies
• Strong IT skills, including proficiency in Microsoft Office and housing management systems
• A valid UK driving licence and willingness to travel between Ashford and Ramsgate

THE CONTRACT

• 20 Hours per week (Flexible working available)
• Permanent Contract
• 20,157 (Pro Rata) per year, plus benefits

Benefits include: Generous annual leave entitlement, company pension scheme, health cash plan, well-being grant, and additional leave entitlement for Christmas.

HOW TO APPLY
To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail!
If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!