Roofers Mate

Post Title: Roofer s Mate

Accountable to: Supervisor

Location: Various Sites

Hours: 42.5 hours

About Breyer Group

Breyer is one of the leading property services providers in the South and South East, with over 60 years of experience within the public sector. Established in 1956 by Fred Breyer, the company remains a family-owned business and we pride ourselves on continuing to work with family values in place.

Our specialist roofing, responsive repairs and refurbishment teams (also known as Roofing, Repair and Renew) deliver award-winning results through innovative, sustainable, socially-conscious and environmentally-sensitive solutions.

The Post

To assist the Repairs and Maintenance Operations in the smooth delivery of a quality customer focused service. The successful applicant would be skilled to assist in carrying out roofing repairs to flat and pitched roofs.

Ideally the candidate will demonstrate primary trade background to ensure the experience will assist in ensuring a quality and efficient delivery, multi trade experience would be an advantage. The candidate will ensure that they are organised to carry out a multiple number of calls per day as directed by the Operations team ensuring we are carrying out an efficient service within the service level agreements.

Flexibility

In order to work effectively in a changing environment, flexibility is required from the post holder. This may be that other tasks are undertaken and/or location of base may change. These will be within the same level of responsibility and terms and conditions of employment.

Main Responsibilities

You will have a varied workload, which usually entails based from a local strategic site office but carrying out multiple visits to properties throughout various locations when carrying out responsive repairs. Typical work activities include:

Day to day management of workload

Ensure that all works are carried out safely and to a excellent quality standard

Updating PDA devices with work schedules and other key information as required

To maintain our corporate image and service standards

Be able to communicate with residents Face to Face

Where necessary, dealing with tenants issues and complaints in an effective manner

Ensuring compliance with all necessary regulations, standards, and legal responsibilities relating to repair work and contractor compliance.

Ensure a quality right first time fix service is maintained

Manage Impress stock within van to minimise non-working time and management of larger material requirements.

Ensuring the effective and proactive delivery of service

Ensuring the maintenance and delivery of any documentation required to agreed standard and timescale

To work as an integral team member as well as a mentor and coach to apprentices

Making decisions using specialist experience

Supports and manages delivery of health and safety policy and standards

Supports & assists the identification of the reduction of costs

May take part in out of hours on call system as required by the service

Other Responsibilities

Other responsibilities for this particular post include contributing to the successful delivery of the full range of functions of the Surveying team. These are to be carried out in the absence of and alongside members of the surveying team.

Person Specification

The successful candidate should meet the following requirements:

Knowledge and experience

• Experience within the responsive maintenance environment
• At least 1 year experience in roofing
• Experience in other multi building trades advantageous
• Ability to operate a PDA devise
• Excellent verbal communication skills and interpersonal skills.
• Excellent planning and organisational skills.
• Basic understanding of schedule of rates
• Ability to communicate with management

Personal attributes and skills

• Ability to maintain confidentiality, operate discretion thus maintaining the credibility of the service.
• Ability to work as part of a team and on own initiative.
• Excellent time management skills with ability to prioritise own workload, deal with conflicting demands and meet tight deadlines.
• An understanding and ability to show tact and discretion when dealing with members of the public.
• Excellent oral and written communication skills, telephone skills and interpersonal skills.
• Excellent planning and organisational skills.
• An understanding of and commitment to equal opportunities.
• Excellent attention to detail.
• Flexibility and willingness to work outside normal office hours if necessary.
• Ability to work within a team environment.