Senior Solution Architect

Senior Solutions Architect

Central London Hybrid Working

£100,000-£120,000 + Annual Bonus & Benefits

An exciting opportunity has arisen for an experienced Senior Solutions Architect to lead the evolution of a complex digital and enterprise technology landscape. This role combines strategic vision with hands-on architectural expertise to drive modernisation across e-Commerce, CRM, marketing technology, and customer engagement platforms, while strengthening cybersecurity controls and optimising total cost of ownership (TCO).

The successful candidate will work cross-functionally with senior stakeholders, product teams, engineering, and third-party vendors to define architectural direction, align solutions to business strategy, and guide execution through well-defined roadmaps.

Key Responsibilities

The Senior Solutions Architect will:

• Lead major transformation initiatives, including:
• Replacement of a legacy e-Commerce platform with a modern, customer-centric solution
• Implementation of a next-generation CRM and marketing automation ecosystem
• Development of a unified customer data and personalisation roadmap
• Enhancement of identity, access management, and data protection frameworks
• Migration from legacy platforms to cloud-native or SaaS solutions
• Define and govern architecture standards and roadmaps during large-scale transformation
• Ensure solutions strike the right balance between innovation, scalability, complexity, and cost-efficiency
• Act as a trusted advisor to business and technology leaders, influencing decision-making at all levels

Skills & Experience

Essential:

• Significant experience in Solution or Enterprise Architecture roles
• Proven track record architecting customer-facing digital platforms (e-Commerce, CRM, CMS, MarTech) within retail, luxury, or similar B2C environments
• Strong knowledge of modern technology stacks, including commerce platforms, CDPs, cloud (AWS/Azure/GCP), APIs, microservices, and integration platforms
• Solid understanding of cybersecurity principles and secure-by-design architecture
• Demonstrated ability to balance innovation with cost control and operational efficiency
• Excellent communication and stakeholder engagement capabilities

Desirable:

• Experience within luxury, fashion, or premium retail sectors
• Familiarity with platforms such as Salesforce, Shopify, SAP Commerce, or Manhattan
• Experience operating in transformation environments with significant legacy technology debt
• Knowledge of IT cost optimisation and vendor management strategies

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