Team Leader - Family Assessment Centre (Hatfield)

Team Leader - Family Assessment Centre
Location: Hatfield
Salary: 13 per hour
Job Type: Full-Time

We are recruiting on behalf of our client, a highly reputable residential care provider, for an experienced Team Leader to join their dynamic team in Hatfield. This is an exciting opportunity for a dedicated and skilled professional to lead and support staff, ensuring exceptional care and service delivery to families and residents.

• Oversee the completion of documentation, including chronologies, placement plans, and weekly reports.
• Support the Registered Manager in identifying key workers and coordinating family services.
• Ensure families are registered with local GP services within 5 days of placement.
• Lead shifts, ensuring activities, wellbeing walks, and residents' sessions are effectively carried out.
• Address residents' complaints in the absence of the Registered Manager.
• Monitor residents' wellbeing, including feeding and bathing charts, and provide mental health check-ins.
• Facilitate engaging activities for families within or outside the center.
• Conduct medication audits, fire drills, and ensure health and safety compliance across the center.
• Liaise with social workers, attend meetings, and manage weekly family schedules and reports.
• Supervise and support night staff to meet service needs.
• Notify OFSTED of serious events when necessary and coordinate with accounts on invoicing and spreadsheets.
• Participate in the on-call rota system and complete incident reports within 24 hours.

• Qualifications: NVQ Level 3 in Residential Care.
• Experience: Previous experience in a residential care setting, preferably in a Team Leader role.
• Skills: Strong leadership, organizational, and communication skills.
• Licence: A full driving licence is essential.

• Competitive hourly rate of 13 per hour.
• The chance to make a real impact on the lives of families and residents.
• Opportunities for professional development and growth within a supportive team environment.

If you are a motivated and compassionate professional with the required qualifications and experience, we encourage you to apply.