Front of House Receptionist

Job Title: Front Desk Administrator

Location: Hitchin, Hertfordshire

Hours: Part-time, 0.6 FTE (Monday 11-7, Friday 11-7, and Sunday 9-5)

Salary: 13,500 - 15,000 per annum (pro rata)

Contract: Permanent

Benefits: 25 days holiday per annum, workplace pension scheme, plus further staff benefits

My Client is seeking a dedicated Front Desk/ Reception Administrator to join their vibrant team. This role is perfect for someone who thrives in a dynamic environment and enjoys interacting with a diverse range of people.

Key Responsibilities:

• Customer Service: Provide exceptional service to all visitors, handling enquiries in person, by phone, and email.
• Administration: Manage bookings, payments, and cancellations for courses, concerts, and accommodation. Maintain a tidy and presentable reception area.
• Security: Support site security by controlling access and monitoring visitor logbooks.
• Support: Assist the Music and Operations teams with administrative tasks and prepare course welcome materials.

Person Specification:

• Experience: Previous experience in a customer-facing role and office environment.
• Skills: Excellent organisation, time management, and communication skills. Strong IT skills, including Microsoft Office 365.
• Qualities: Proactive, flexible, and able to work independently. A passion for delivering high-quality customer service and a commitment to equality, diversity, and inclusion.

PLEASE APPLY NOW!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.