Team Leader

Team Leader (Northwest London)

Location: London

Salary: £30,082 per annum

Vacancy Type: Permanent, Full Time

Closing Date: 21 Aug 2025

Are you passionate about supporting people in their recovery journey and leading a team that makes a real impact in the community? We're looking for a Team Leader to join our Dependency and Recovery Services, working across several London boroughs, to lead a dedicated team delivering high-quality, recovery-focused interventions.

About the Role

As a Team Leader, you will be part of a flexible, multi-disciplinary team working closely with Probation Services to engage adult males under probation supervision into treatment and support services. This is a predominantly in person role, requiring regular travel between probation delivery units in Ealing & Hillingdon, Brent, Hammersmith & Fulham, and Kensington, Chelsea & Westminster.

Our service is designed to bridge the gap between probation and community-based substance misuse services. You'll manage and support practitioners delivering timebound, motivational interventions that help individuals engage with treatment, implement action plans, and begin or continue their recovery journey.

Key Responsibilities

• Provide visible, supportive leadership to a team of practitioners across multiple boroughs.
• Travel regularly between sites to ensure smooth service delivery and team cohesion.
• Manage a small caseload of complex cases while overseeing daily referral allocations.
• Support the development, training and well-being of your team, ensuring high performance.
• Monitor and ensure data accuracy, timely reporting, and achievement of performance targets set by Forward Trust and commissioning bodies.
• Build and maintain effective working relationships with probation services, prisons, partner agencies, service users and stakeholders.
• Deputise for the Service Manager when required and support with strategic service development.

Ideal Candidate

Please see the knowledge, skills and experience needed below for this role

• Demonstrable experience in the management of teams, performance and development.
• Genuine interest and experience in motivating and developing people
• Experience in key relationship management both internally and externally
• Knowledge and experience of implementing formal procedures and policies
• Excellent problem solving and negotiation skills
• Project and time management skills
• Knowledge of the issues facing service users in the criminal justice sector.
• Demonstrable experience of managing high caseloads, carrying out risk/ comprehensive assessments, SMART action plans and effective case records

All probation-based roles will require enhanced DBS and HMPPS security vetting. Please note this process can take up to 3 months. All offers are subject to receiving both HMPPS vetting and DBS clearances.

Checks will require you to provide information on the below:

• Yourself (personal information, financial information, police information, criminal history)
• Your family (parents, parents' partners, siblings, partner(s), children)
• Co-residents
• Associations that may cause a conflict of interest with your role or the prison service.
• Background checks across police information systems on you, your family and other associates
• Credit reference checks
• Social media and Open-Source checks (these are checks on content about you that's publicly available on the internet to ensure there's nothing linked to you that could undermine public trust and confidence in the prison service)
• Other government and overseas agency or police checks.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.