Communications & Content Manager

Communications & Content Manager (BBFC)

Reports to: Head of Communications

About us

The British Board of Film Classification (BBFC) is an independent, not-for-profit organisation and the UK's authority on age ratings for films and digital content. Our mission is to empower audiences, especially parents, to make informed decisions about what their families watch. We are at the forefront of regulatory policy, advocating for the protection of children in an evolving digital landscape.

Role Overview

The Communications & Content Manager will play a central role in shaping how the BBFC engages with the public, media and industry. This role will lead proactive communications planning, produce high-quality content, manage digital channels, and ensure our messaging reflects our purpose, values, and insights. Working closely with colleagues across the organisation, this role is critical to maintaining the BBFC's trusted reputation and driving meaningful audience engagement.

Key responsibilities:

• Lead proactive communications planning, anticipating external interest and shaping timely responses.
• Work closely with colleagues across the BBFC to identify emerging issues and opportunities.
• Support the Head of Communications in developing early positioning statements and rapid-response protocols to ensure clear, confident communication on key topics.
• Monitor the press inbox.
• Monitor media, policy, and societal trends, advising the Head of Communications on risks, sensitivities, and opportunities.
• Contribute to major campaigns and strategic initiatives
• Maintain and update the BBFC's editorial and content calendars
• Produce high-quality, accurate content including press releases, articles, newsletters, web copy and social media posts.
• Track and report on performance metrics, using insights to refine content, audience targeting and engagement strategies.
• Lead the creation of original digital content across social platforms
• Plan, coordinate and produce shoots for social media filming, ensuring content is engaging, on-brand and aligned with organisational priorities.
• Monitor and respond to public queries across digital platforms
• Manage editorial updates to the BBFC website, including copywriting, content layout and imagery.
• Collaborate closely with colleagues in Policy, Education, Compliance and other departments to surface stories, insights and organisational priorities.
• Build strong internal relationships to ensure communications outputs are accurate, aligned, and reflective of the BBFC's mission and values.

Essential:

• Bachelor's degree in Communications, Marketing, Journalism or a related field (or equivalent experience).
• Proven track record of independently managing and executing multi-channel communications campaigns, demonstrating the ability to take ownership of projects from concept through to delivery
• Demonstrable expertise in content strategy and digital media
• Excellent copywriting and storytelling skills across traditional and digital channels.
• Experience producing press releases, articles, and digital content for diverse audiences.
• Familiarity with social platforms, social media management tools, and digital analytics.
• Ability to design and edit content in Canva; basic design skills and experience with presentations.
• Strong organisational and project-management skills, capable of managing multiple deadlines and structured campaigns.
• Data-driven mindset with an interest in learning, improving and evolving communication strategies
• Strong interpersonal skills with the ability to build relationships and work effectively across teams and functions.
• Flexibility to work out-of-hours during major announcements or peak demand periods
• Passion for delivering engaging, accessible content with clear audience-focused outcomes.

Desirable:

• Basic video editing or filming skills for social media content creation.

What We Offer:

• Salary: £40,000
• Hybrid working (a minimum two days in London office per week )
• 25 days holiday per full year (increasing by one day each year to a maximum 30 days)
• Group personal pension plan
• Non-contributory life assurance
• Employee assistance support
• Opportunity to influence the future of media regulation in the UK and protect children from harmful content.
• Be part of a dynamic, forward-thinking organisation at the forefront of film and digital content regulation.
• A supportive and inclusive work environment that values diversity and promotes professional development.