Repairs Surveyor

Repairs Surveyor

Salary £43,300 (plus car allowance)

Location Hybrid - Milton Keynes

Join Amplius as a Repairs Surveyor and take the lead in delivering top-quality repair and void services to our customers' homes. You'll ensure every job meets Amplius standards while creating a positive, satisfying experience for residents. If you're passionate about high-quality service and making a real positive difference to people's homes, this could be the perfect role for you.

Salary: £43,300 per year (plus car allowance)

Contract: Permanent, full time

Your week: 36.25hrs Monday - Friday 8.45am - 5pm

This is a hybrid role with a weekly presence at our Milton Keynes office, with travel across Bedfordshire.

Snapshot of your role

• Identify and manage property defects in customer homes, ensuring repairs are completed to a high standard.
• Carry out inspections and surveys, providing clear written reports and recommending the best solutions.
• Review and respond to customer complaints, ensuring issues are addressed promptly and promises are kept.
• Monitor contractor and service performance, including KPIs such as first-time fix, customer satisfaction and completion times.
• Undertake quality checks on completed works, ensuring compliance with health & safety, building regulations and internal standards.
• Work collaboratively across teams, contributing to the overall performance of our homes and improving the customer repair experience.

What you'll need to thrive in this role

• A building-related qualification or relevant professional experience.
• Strong understanding of housing repairs, maintenance and common building defects.
• Confident at carrying out surveys, diagnosing issues and recommending solutions.
• Excellent communication skills with a customer-focused mindset.
• High attention to detail with strong report-writing and record-keeping skills.
• Ability to work independently, manage a varied caseload and meet deadlines.

A full UK driving license is essential for this role.

DBS clearance is required for this role.

Please read the attached Job Description before applying so you get the full scope of the role.

Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Closing: 11 March

Phone screening: 17 March

Interviews: 20 March

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.